I would love to write a full review of this hotel but i can't as we never actually got to stay here.We arrived on the 26th Oct late at night and began filling in the hotel forms.We were given armbands for All inclusive and then promptly told that there were no rooms available!! The alternative hotel was a 20 minute drive away and a lower star rating.When we asked to be roomed in either of the sister hotels (albatross beach and resort) once again no rooms!! The manager was appalling, he didn't care at all and told us that we could sit in the lobby all night for all he cared!! When we began to get annoyed he magically vanished and left us with his underdog who shoved all 8 of us,2 kids included onto a minibus where our luggage was already waiting for us.We were told that we could still use the aquablu resort for our meals and amenities and that a minibus would be available for us day and night 24/7.What a joke!! We visited the hotel one day and had to wait 2 HOURS for a minibus back to our hotel!!Again the manager was VERY rude and ignorant,he just doesn't want to know,and seems to vanish when he can't sort anything out for you.The aquablu resort is not as it seems in it's adverts, the waterslides are a let-down as 2 out of the 4 were not working and in the albatross beach resort you can only use 1 out of 2 as they make you buy your own rubber ring to use on it!The hotel shops must be making a killing!Also none of the signs and notices,even the warning signs, are not in english and the voice over the tannoy and animation announcements are all in either german or russian,no english spoken at all throughout the day.All in all i would strongly advise against booking a stay at the aquablu resort,but even if you have booked don't worry because there probably won't be a room for you!!Our alternative hotel where we ended up staying.Alf Leila Wa Leila, was much better and the reception staff were outstanding,especially Hany,and we had been downgraded!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park