Stayed there long time back, but enjoyed the stay thoroughly!!

The hotel staff was courteous and made arrangements for whatever we asked for. The rooms were big enough and clean. We could see the Taj in the morning when it was not hazy right from our room. I would recommend people to try this Holiday Inn as its not so expensive and has good customer service and all what a hotel should have..

Stayed here 13th-15th April. We were actually booked to stay only one night but extended our stay for another night as we liked the hotel so much. Definitely above average Holiday Inn, very nice and comfortable, with good service. As we needed two double rooms, we were given interconnecting rooms which seemed bigger than the standard rooms, though when we arrived the reception staff couldn't find my reservation, which I had booked using the holiday inn website. This took a while to sort out, but was resolved finally, however got the impression that the reception staff were quite inefficient but the rest of the staff made up for it. Food was great and there are two restaurants on-site, an indian one and a continental one, where after two weeks of spicy food we were just so glad to be able to get some pasta! Breakfast (buffet) is included and was good especially with a chef making omelettes to order as you wait. All in all a very good hotel with very reasonable rates. Only downside is that you can hear all the noisy Agra traffic from the rooms, but Agra itself in particular is not a very nice place, very dirty and congested.

I had the opportunity to stay at the hotel on 24 April 2007 after my 5 day stay at Jay Pee Hotel in Agra.
Holiday Inn one of the worst experiences to have. Right at the time of Check-in ,the keys were handed over to my group of 10 people with not even a single stewart accounmping to help open the room doors and instruct on electrical fitting in the hotel.

None of the group members could open the door with the key even after swiping key many time and only a help was seeked after 5 minutes of Frustration. It continued as, the televison at my Room no. 506 was not working due to Electrical malfunction. Amazingly hotel had no clue before they checked-in the guest.

The Whole team sat for light drinks & Dinner at around 10 : 00 in the evening at room no. 509 and the Hotel room service stewarts kept on moving in and out of the room for supplies till 2 :00 in the night .

As the dinner ended, the room service/Housekeeping was called up to clean the room. It was only in the morning that we realised that the a wallet with around 8000 INR was missing of the table that was being used to serve & stock the room supplies. It could safely be stolen because as the team disassembled, the room was vacant for some duration as the cleaning was in process.

The Hotel staff never cooperated, from Manager to GM , nobody took the onus and refused to act.

Morover the person at the billing desk could not print the Guest names rightly and i only had to give up at last. The Stay was memorable in true sense of the word - it would be hard to forget this undue loss.

Hotel OK, nothing special. Food very expensive and the staff not very helpful.
The hotel is away from the main tourist area, but taxi's are cheap to go anywhere you want.

I would consider using one of the India Hotels such as Jay Pee next time.

Worth any suffering to see the Taj Mahal.