I would actually rate this hotel a 4.5, if possible. The Strings is a lovely hotel, with exceptional servlce. I felt very posh staying here, as you take a elevator to the 26th floor to check in. With the exception of 1 person, I encountered, over the phone during a 6 night stay, everyone was professional, gracious and always followed through with a request. The room was very nice, and I slept very well. Great Tokyo location. I would stay here again in a minute. The Fitness Center has a wonderful view of Metro Tokyo.
The only faults are when selecting a room, ask reservations for a room on the other side of the train station. You will hear the trains all night. Also, the pillows were a tad uncomfortable. Finally, the two onsite restaurants look very nice but they are expensive. No worries, any possible type of food is within a 5 minute walk of the hotel.Check out the Queen's Setan Market adjacent to the hotel. I amused myself in there for hours, as a curious American.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event