I returned from a week-long stay at the Royal Park Hotel a few days ago. Outstanding service and accommodations!! Not a very cheap hotel but I wasn’t looking for cheap in Tokyo being an expensive city. I had a great experience with every staff person there and I commend them for such a stellar service they provide in order to make my stay the best experience.
The Hotel
I don’t know about other reviewers saying that the hotel hallways were dark or the rooms seemed worn out a bit, I saw none of these things personally. The hotel hallways seemed adequately lit, very clean, my room was very well maintained with nothing worn out. The bathroom spacious enough, with plenty of toiletries available for me, plenty of hot water, and the famous modern Japanese toilet I was looking forward to being acquainted with, lol! (warm water spraying, bidet, warmed up seat, etc).
My room (#1710 at the executive floors) had an independent climate control that I could easily regulate. The mini bar fridge was not working but I didn’t care as I never use the drinks in hotel rooms so that didn’t bother me. I loved the free and unlimited internet use, as well as the plenty of TV channels, Japanese and English language selection. the room was cleaned every morning at around 9a. A small detail I found priceless was that every day I found a small card placed on my nightstand with the next day's weather forecast to plan accordingly. I also received two complimentary newspapers every morning. Also, as another reviewer had mentioned, the windows are well sound proofed and my room also looked towards several highways and the Sumida river. I personally liked the view.
The executive lounge (16th flr) was a great way to end my day. I would go there reading my newspaper alongside my drink. A great way to unwind from a busy day. The lounge has free food and drinks.(8p is last call for food and drinks though – kinda too early if you ask me). There are two staff people there at all times and they would be happy to assist you with any questions you have.
The Location
I often hear from other reviewers saying that the hotel is out of the way. Out of the way of what?? Tokyo is so HUGE that everything and everyone is out of the way from each other, UNLESS you take the subway to reach your destination. The hotel is literally connected to the Suitengumae subway stop of the Hanzomon line. The second you get out of the train, you proceed to exit #4 and the hotel entrance is right there! How much easier can it get? It’s ridiculous!! Not to mention that you can buy a one-day train pass for the Tokyo Metro subway (Not the Toei subway line though) right at the hotel reception. It’s around 600 Yen. And most hot spots are just a few station stops away. So unless you are looking for the “Shibuya experience” of the famed pedestrian crossing intersection to be right as you exit your hotel, or the Ginza experience of having the ability to walk into a Luis Vuitton store right as you exit your hotel then you might need to look elsehwhere. In addition, I loved the neighborhood where the RPH is as I walked the streets up and down and saw the mixture of cute little shops (noodle shops, tiny toy stores, pastry shops, convenient stores, grocery stores, book stores, a Starbucks, etc) mixed in with office buildings. That’s what I like doing when I am in foreign places, to see how everyday is for the locals, office workers or otherwise and I could do it by walking the neighborhood which I found VERY safe even at night.
The Food
The hotel has many restaurants. I only tried the Symphony for its breakfast (nice selection) and the Hamada Sushi Restaurant for its sushi (excellent sushi). The rest seemed very expensive but I also didn’t have time to try them all being there for only a week. My suggestion would be to forget eating at the hotel restaurants every day as there are many little noodle shops (from 400 to 700 yen a plate) everywhere near the hotel and IMO that is the best way to eat and see where the locals go (who do not speak English whatsoever so venture out on your own risk, lol)
The Service
The service at RPH was stellar, second to none! Any time I would approach the reception area for whatever questions, the staff was eager to help and make everything easy for me. Everyone had a smile on their face and very polite. The first day I arrived, I went to the reception to check-in and was immediately assisted with my luggage, was whisked to the Executive Lounge and shown to a table where I could eat and have a drink while the staff person was finalizing my check-in process.
Final words, a great experience. Do not hesitate to stay at RPH hotel as it caters to every need, business or pleasure. Oh and if you choose to book a room at the executive floors, do not forget apply for a hotel membership in order to receive (and submit) the discount coupons to be applied towards your bill.
Sorry for my long review, I hope you find it usefull. Thank you.
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