I booked this hotel based on the reviews and was very pleased. I hadn't been to Tokyo before and went to visit my son who is working there. We shared a room for two nights and I was pleasantly surprised at the size of it, having read a lot of comments about the smallness of the rooms - maybe we got an upgrade.
We chose the train option from Narita, which seemed to take forever. I subsequently realised that my impecunious son had bought us the slow train tickets rather than the express, although the price difference was negligible. Although the hotel is in walking distance, if you have any significant baggage it's worth taking a taxi - only 700 odd yen - and although we selected the right exit (there are very many) it's far from obvious which direction to walk in.
Shinjuku station is supposed to be the biggest or busiest in the world, and I can well believe it, especially at rush hour.
The reception staff made us very welcome - some of them have limited English, but we got by well enough. The whole place is spotlessly clean and efficient and the breakfast was good.
There's no natural centre to Tokyo, so to say it's a good location rather depends on where you are going, but it suited us well enough. The metro is so efficient it doesn't matter much anyway.
I wouldn't hesitate to recommend this hotel.










