We just stayed at the Sol Melia, KL. It is a nice hotel, a bit old and tired at places but is being renovated. Our room was clean and one of the renovated ones. The hotel is right across from Times Square Mall and close to the skyway Monorail. The staff was extremely helpful and courteous. Check in and overall experience was really good. We had breakfast included in our rate and the breakfast is huge and sumptuous. The taxi to the airport can be booked at the mall and costs 75 MYR. The Petaling street night market is 2 stops away on the monorail and worth a visit. We enjoyed our stay overall and I would recommend this hotel if you are in KL for site seeing and shopping. Taxi to Petronas towers through the booking agent in Times Square was only 30 MYR.

I stayed at the Hotel Melia in Kuala Lumpur for 9 nights from 10 March 2008. I chose the Melia due to it's location, and I was not disappointed. Surrounded by shopping centres and with a Monorail stop literally just outside the hotel, the Melia is the perfect base for a KL shopping/dining/exploring holiday.

The hotel itself is a little tired, with some fixtures in the bathroom requiring attention, and the carpet was marked in some places. Housekeeping left a LOT to be desired - I had to ask for my room to be cleaned on at least 3 occasions.

However, the reception, valet and telephony staff were absolutely fantastic, and went above and beyond the call of duty in terms of helpfulness, friendliness and efficiency.

Be wary of the Tour Desk - some of the tour prices are inflated, and the woman on the Tour Desk can be very pushy. Don't be afraid to haggle with her - if pushed, she will match the prices of other tour operators.

I asked for a non-smoking room at the front of the hotel, after having read negative reviews on this site concerning rooms at the rear of the hotel. The view is definitely better at the front of the hotel, which overlooks Berjaya Times Square.

I was pleasantly surprised by the breakfast buffet, which comprised of both Eastern and Western dishes, and was fresh, plentiful and diverse. Again, the staff were friendly, courteous and helpful, which was most welcome as I was travelling alone.

All-in-all, I enjoyed my stay at the Melia and would definitely stay there again.

Clean room but very basic. Dirty windows. Breakfast buffet was large, but pretty standard food. Stayed there for 2 nights, I dont think I'll ever go back, there, though.

booked the hotel room via Internet; manage to get confirmation very quickly.

upon check-in, i ask for reservation of room for another night of extension; i was told that the rates that it's the hotel regulation and policy that I must pay according to the rack price! which is more than 100% extra! may I say that the hotel management doesn't encourage their guest to extend their stays there..!

thereafter i was told that the room given doesn't have the computer as claimed in the conformation sheet. luckily i brought my own laptop else i would be out of job during my stay here..! sigh...!

another surprise would be the bed provided too small; and the sizes doesn't stated in the booking page and confirmation sheet.