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Kapas Island Resort: Traveler Reviews

No photo provided
Average price*: $42 (MYR149) (year-round)
TripAdvisor Traveler Rating: 2.5 based on 5 reviews 5 Reviews
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TripAdvisor Popularity Index: #2 of 2 hotels in Pulau Kapas
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  • Rooms: 60
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Address:
Pulau Kapas
Malaysia

TripAdvisor Traveler Reviews

Reviews of Kapas Island Resort

( 4-5 of 5 )
“Worst Food service ever!”

Kapas Island Resort

Oct 4, 2007

The island is beautiful but the food service at the restaurants was awful. We ate at three different restaurants on the island and each was worse than the other. We always had to wait at least 45 minutes to 1 hour for our food, even if the place was empty. Then the food only came for one person. My wife would finish her meal, then mine would come. Good for a day-trip but do not stay here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cdnshepdog's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Age group: 25-34
Member since: October 04, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
“A Complete Disaster!”

Kapas Island Resort

1 of 5 stars
Kuala Lumpur, Malaysia
Jul 11, 2007
7/9 found this review helpful

Please do not be deceived by the photos on the website. They're all not the same as they are in reality. I went there for a vacation with my husband and our 3year old kid. We were so frustrated and we learnt a lesson - never shop at any travel fair next time!

Service is so bad - No ala cart menu for guest. You can only eat during a specific time for buffet and only when you had paid in advance via booking (B'fast/Lunch/Dinner).

The swimming pool? Urghh! It's slimy and greeny - look at the picture!
The room was a disaster (although tidied up)! Especially the bathroom - its awful! The first time I went to the bathroom and try to open a tap - it disengaged! And the water burst on to me n my clothes were all wet.

The tv only have one local channel. The fridge didn’t work. Luckily the electrical jug was working. No hot shower. The air-conditioning was a crap! It switched off by it self every couple of hours and you have to restart it again.

We asked for a sea view room but they gave us a garden view instead. The place was totally messed up and not well-kept.
No phone in the room for room service or queries.

My husband was so traumatized and he even said that he would never go for vacation anymore.

One more thing the place is right next to the cemetery, which you will not find out about it from agents (of course they will not tell you!).

At least, the only thing nice there is the beach itself.
*sigh* What a waste...

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — Everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mamadylla's Summary
Date of Stay: June 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: May 24, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No

Reviews of Kapas Island Resort

( 4-5 of 5 )
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Pulau Kapas, Malaysia