The staff was exceptionally helpful. I had arranged for a car to pick me up at the PuDong airport and they sent 3 people to be sure they would not miss me. The rooms are all new and the general decor is excellent. One can pay more and get more elegance, but I didn't go to Shanghai to sit in my room. I cannot report on the restaurants, but some friends reported that the first-floor place was first-rate.
With the club-level rooms, there is access to the 30th floor (free breakfast, cocktail hour and free internet connections with 3 computers available. The location is good: next to the People's park and the mall, but about a 10 min walk from the Bund. Lots of beggars around, but they are not persistent or threatening. Rooms appear to cost about $180/night. I suggest dealing directly with the hotel and not the Accor web-site for the lowest proces.

Nice hotel. Room was spacious and clean. Bed was comfortable.
Located in the residiential area. 5 -10 min walk to local shops, restraunts and subway station. (line 4- Lancun rd. station).

Take Maglev train to this hotel (50rmb one way, 80 round trip) per person (10 min) . And then taxi to hotel (20rmb)(7 min).
If taking taxi straight from airport is about 150rmb and travel time is 45min.

TIP: Have map in hand before jumpinp into taxi so driver can't rip you off.

Nice hotel of the Sofitel-group.
plus: good view, nice, clean and spacious rooms, free lounge for airline-staff, very friendly hotel-staff, large supermarkt in 10min walking distance
minus: 15min walk to metro (or 1,15 EUR by taxi) - is offside of tourist spots (a new metro station will come by early 2007 in 5min distance), almost no restaurants/fast food around, not much space for clothings in room (only one small wardrobe)

we had room 3116 (photos), stayed 2006-10-13 till 2006-10-18
due to the location - I would try another hotel the next time, although itself was very fine

PS: be prepared to very hard mattresses (common in China)

I've stayed in several hotels in Shanghai but this was my first time in PuDong. It definately isn't the best location if you want to sight see but as you know if you have been there Shanghai is a very easy city to get around in with very very cheap taxis. I don't know who wrote the bad reviews of this Hotel but they are TOTALLY unfounded. This is a 5 star hotel with excellent rooms, Service, and facilties. The only think that lacked is the Gym but the Spa is great! This is a great Business hotel and I think it will become my staple when I'm in Shanghai.