Really nice basic hotel. We got a room with a view. The staff are polite and helpful. Don't be put off by some negative reviews on it's decor, etc. It's comfortable, overall a pleasant stay.

The revolving restaurant is worth a visit and the food ain't too bad either.

It's location is pretty good as it's not far from the main sights and there's a really good tour operator around the corner on the main street.

I spent 7 nights at The Ritz Hotel in april 2008. The Ritz Hotel is an older hotel very popular with large tourist groups.

Room: I had booked a double room which was of acceptable size, the furniture modern (small table, seat, desk, chair, bed with a pretty comfortable mattress, wardrobe with safe). the dark carpet appeared a little worn-out, though. the bathroom looked dated with old blue tiles and is in need of renovation though the equipment worked properly. windows can be opened.

Meals: continental and english breakfast (baked beans, eggs, sausages, cheese, sliced meat, joghurts, varieties of breads etc.). I had also lunch and dinner at the restaurant on the first floor (near the pool area), food was always very tasty and reasonably priced. I was told by a resident that the roof-top restaurant of The Ritz Hotel was excellent though I didn´t have meals there myself.

Staff: very friendly and approachable, always eager to help. (When I had a problem with my first room I was moved immediately).

Near the hotel on main street (2 minutes from the hotel) are many restaurants, smaller shops, a drugstore and at the corner there is a small supermarket that is open 24/7.

A stroll to the V&A Waterfront took me about 40 minutes. The location is safe, shops/residential district. ( I only walked around at daytime though and used a cab at night).

I enjoyed my stay at The Ritz Hotel and would recommend it to anyone who is looking for a reasonably priced accomodation in Cape Town.

We never forget the sweet memories of Cape Town and Ritz Hotel. The hotel is really nice and clean , the staff are super-nice and the price is really fair. (A Real Value for Money)
The breakfast buffet is wonderful and the lady in the gift shop is so lovely (she even gave us two beautiful Ivory necklaces for free!)
I have been to several luxury hotels around the world , but cape town Ritz , even with the fact that it's not too luxury, made unforgettable days for us.
We are really looking forward to come back to cape town and stay in Ritz again.

The Ritz has seen better days and the rooms in the higher level are worn out and need urgently an update.
We had returned a second time for a single night and were given room 408 which was much better and almost updated and had much more space so there are significant differences between the rooms.
If we would return I always would asked for those rooms and never stay in the old rooms.
The hotel is very convenient to the city and the waterfront.