Very helpful staff but they failed to inform us of the free breakfast. We went in the second day and expected to pay but were pleasantly surprise to find out it was complimentary. The rooms are very adequate, comfortable and clean. The wifi was spotty in the room but reliable in the lobby and free. Location was excellent for our needs. We walked to the Recoleta, then took a taxi to Galleria Pacifica for a few dollars and never felt threatened. Even at night, the area appears to be safe and there are many restaurants within a two block radius. For my purposes, it is a 5 star, but comparing it to other hotels in the USA, it would probably be a 3.5 star. If I didn't know about this website, I would go back, but there are better deals and I will do my homework next time.





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