I booked a two-night stay at the Park Hyatt from the hotel's website and was there for New Years Eve.
Check in was very quick. After realizing that I had an Executive Suite, the person at the counter called for a "Butler" who escorted me to my room and showed me around. It was massive with excellent views.
The rooms were modern, clean and well appointed. In addition to the local outlets, the room had a number of Euro and US outlets, which was much appreciated. While there is no wireless internet, high speed wired connections are available. Both the bedroom and living room had flat screen HDTVs. There were multiple cordless phones which worked anywhere around the hotel property. The living room was huge as was the bedroom. They also had electronic controls for lights/fixtures like a Peninsula. The bed was very comfortable. The bathroom was huge with a shower and large jacuzzi-style bathtub.
The hotel offers free shoe-shines and 2 free pressings (at least for rooms on the executive floor). The Butler and Concierge services were top notch. They were able to arrange bike rentals on New Year's Day and an airport pickup for me at a future stop on my trip.
As it was NYE, the hotel provided a number of free gifts/surprises throughout the day -- sugar grapes, local dulce de luche, wine, etc. I believe that these were provided to all guests.
The hotel had a large, full-size lap pool. However, and this is probably my largest complaint, it was indoors in the basement (spa) area. I was disappointed that it wasn't outdoors or on the roof.
I did not have any meals at the hotel.
This is an amazing hotel and is priced like one. I would definitely recommend a stay there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping