The staff were polite, friendly and helpful, but it was Nicolas, a bellboy, who was always ready and capable to go beyond the call of duty to be charming, friendly and most helpful in many other capacities assisting us and other members of the staff at all times. To our way of thinking he was the star staff member. Thanks to him, his advice and helpfulness time and time again, we enjoyed the Axel and Buenos Aires ever more.

The Axel was a far out experience and a delight leaving us with fond memories of the wonderful city. But of course it is not the cheapest and yes, there were problems with the structure and execution of some aspects of the wild design, BUT... we found the location convenient and the less than posh surroundings of the neighborhood real, balancing out the experience at the Axel Hotel which seemed at times surreal!

My partner and I stayed at the Axel Hotel in buenos aires during the gay cruise. We've been together for five years so we enjoy the hotels with comfortable settings . During our stay , the hotel exceeded our expectations but some of the staff not, especially Matias (front desk) .He was all the time fluttering with my boyfriend in from of my face, and I was shocked every time we walked in, how he looked at him. But the worst part was when my boyfriend received Matias email under the door in an envelope. I Was so mad that I couldn’t stop thinking of leaving the hotel. I tried to speak with the manager but he wasn’t there, I hope he could read this. Axel Buenos Aires never again.

The Axel is a gay hotel advertised as "heterofriendly". This property, only 4 months old when I was there, is both delightful and relaxing. With a staff always ready and willing to assist with tour options, sightseeing tips and restaurant reservations there was never a doubt about their meeting and exceeding my expectations. The hotel has a beautiful outdoor pool area with tiered sunning areas and an outdoor dining area. On the top floor is a small indoor lap pool, steam room and sauna plus a roof-top sunning area. The rooms are large and airy with either a pool or street view. Definitely a place I would return to again.

All round they did a nice job with the Axel in Buenos Aires. The rest of the neighborhood could still use some rehab, but it is still a very safe area.

Inside the place is wonderful. The Sky Bar has an outdoor swimming pool and tanning area. Bar and restaurant service is excellent, good food too. In general food prices in Buenos Aires are very reasonable. Front desk staff is also good, entire service staff seemed to be English speakers (much better than Buenos Aires as a whole).

Very modern room decor, I've stayed at the Axel in Barcelona and thought that the Axel in BA had a cleaner look. I'd go back any time I return to Buenos Aires.