We were in Bariloche in Feb. 2008 and stayed at Kenton Palace.
The staff was very nice and helpful with our luggage (they do not have a ramp). The room was noisy and very hot , they do not have air condition and they advertise they do. We got there sick and we
went to the restaurant and ask for chicken soup. The waitrer was very nice but the chef refuse to cook anything that was not in their limited menu, even though the restaurant was empty. As I read in one of the reviews they still have the same toaster that the waitrer
have to take the toast out with the tongs.

The worst hotel experience EVER!! Don't stay here, don't believe any review that is decent. This hotel is awful. The staff is surly and rude. The rooms (we moved from one because it was completely unacceptable) were unbearably hot, cramped and NOISY! Their website makes the hotel look wonderful and the photos are very deceiving. I can not stress enough how terrible this place is. Try Design Suites where we stayed last year, but were unable to book this year because of last minute plans. it is not exceptionally quiet, but a lovely hotel and restaurant, unlike Kenton Palace. Please, please - skip this hotel.

I was a little concerned because after a booked it I read the reviews but fortunately it was nothing like I read on them.
This is a small hotel with a small and cozy spa. To us, this spa was just what we needed: a quiet place to relax after a long day. It is true that the gym is small but it is proportional to the hotel.
The room was nice and the bed very confortable, maybe the carpet and the curtins need updating but it was very clean on its overall. The bathroom is small and the shower is not entirely covered so there can be a little mess but if one put the clothes on the hooks they will not get wet.
The price is a little high but I think that location is a big part of it because it is only one block away from the civic center and all the shopping stores.
More important, nothing was stolen from us, not a single thing and the staff was very kind and nice to us.
Bottom line: not everything that you read is true!!! We had a very good time in this hotel.

The hotel is not worth the money. We loved Bariloche and the beautiful surrounds, but this hotel really spoiled our trip to Patagonia. While the lobby of the hotel is quite nice and modern, underneath the facade is 2-star hotel. Let me recount the issues….
First off, the window was a horrible view of a dirty and trashy parking lot with bushes that hadn’t been water for years. Vagrants could be seen passing through the mangled fencing.
The rooms and bathrooms were really small.
The exercise room is a joke. It has a total of 3 pieces of equipment. The weight machine was unsafe to use. The running machine is too small and didn’t keep the correct pace and the exercise bike was so loud I couldn’t hear my ipod. Nobody used the equipment except for my unfortunate self.
My wife and I made three phone calls to the US that was under 10min total and it cost us $US 70. There was no toll sheet in the room.
The queen size bed in the room was made up of two twin beds complete with the divot in the middle.
Our Laundry was repeatedly promised by 8am and didn’t arrive until 5min before our taxi was to pick us to leave at 9:25.
The computer room had two computers and only one of the worked so we always were waiting to check our email.
Showers were European style with permanent glass doors that cover only 1/3 of shower and allowing enormous amounts of water out onto the floor.
And finally…We had to sign a form stating that the hotel was not responsible for anything left outside the safe due to many thefts in the hotel. What kind of 4-star hotel makes clients sign a form like that!!!