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Hyatt Regency Century Plaza: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 169 reviews
169 Reviews
5.0 of 5 stars
56
4.0 of 5 stars
70
3.0 of 5 stars
23
2.0 of 5 stars
8
1.0 of 5 stars
12
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#16 of 256 hotels in Los Angeles
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 728
Description: Surround yourself with contemporary glamour and style at Hyatt Regency Century Plaza. Perfectly situated on the fashionable Westside, adjacent to... This description is based on information provided by the hotel.
Address:
2025 Ave of the Stars
(formerly Westin Century Plaza)
Los Angeles, CA 90067
Check Rates: $329 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hyatt Regency Century Plaza

( 18-22 of 169 )
“Pamper With Paper”

Hyatt Regency Century Plaza

3 of 5 stars
California
Apr 15, 2008

We stayed there the weekend of March 21/22. They now have automated check-in at a kiosk, which I found quite impersonal and unwelcoming.

Our room was fine, yet they use paper cups in the baths and no other glasses are available in the room. On our second day, the maid threw away our papercups and did not replace them. Maybe she was mad because we had to call at 5pm since our room had not yet been cleaned.

The towels are not the kind you would expect with this level of a hotel. No thick, plush stuff here, just serviceable K-Mart towels.

We wanted to use the pool on Saturday, but all seats were filled. There was no shade anyway, so it wouldn't have mattered.

Saturday night we had to wait a good 20 minutes for the valet line as they seemed quite understaffed. Valet parking is now $31 a night and self-parking is so inconvenient as not to be a choice.

It's still a nice hotel, the rooms well-furnished except for the cups and towels. We did see a bill left by someone who had just checked out...they paid more than $25 a night than we did, so all is not bad!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guyinca's Summary
Date of Stay: March 2008
Member since: March 08, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Bed Bugs and a little Dirty”

Hyatt Regency Century Plaza

2 of 5 stars
Tampa, Florida
Apr 5, 2008
2/3 found this review helpful

We had a corner suite with a separate bedroom and wrap around balcony. The furnishings were well appointed and the bathroom was all marble, but the entire suite really needed a good cleaning and that doesn't include the housekeeper that just walked into the suite while I was undressing. I would have enjoyed this suite a little more if it hadn't been for the BED BUGS! Was really difficult to try and sleep.

Also, you feel imprisoned on the property, it is difficult to just walk off the property the way it is situated and there is no self-park you must valet and that gets to be a little too much everytime you need to leave and have to wait for your car.

I wish I could recommend this property, but I found it to be a real turn off!

  • This TripAdvisor Member:
    • Liked — Nice bathroom & large suite
    • Disliked — Bed bugs, a little dirty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gooooogirl's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: December 27, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A little slice of Hollywood”

Hyatt Regency Century Plaza

4 of 5 stars
London, England
Apr 1, 2008

Stayed for three nights in March in a Concierge room, view at the front of the hotel with Hollywood in one direction and Beverly Hills greenery in the other.
Unspectacular and very crowded pool (with ducks in the smaller pool!) which was perfectly adequate for a couple of hours of sunshine but would not have kept me entertained for a week. However they were hosting a huge wedding on the first day, and then closed the pool for a film crew on the second day. This didnt matter to us as we were going to Universal, and they did make arrangements for guests to use a nearby hotel. Actually we quite liked coming downstairs on our first morning and finding a film set!
Concierge facilities were good, with complimentary breakfast, snacks, internet etc.
Rooms were lovely - very comfortable beds, nice furnishings, LCD TVs. Location about 10 mins drive from Rodeo Drive, 20-25 mins from Chinese Theatre.
Note that the sushi restaurant, Breeze, doesn't do sushi on a Sunday, which caught us out. However, when we complained (as the regular menu was far from satisfactory - food was over seasoned and tepid) they refunded our meal. This was appreciated! Also, the general manager was absolutely charming and very helpful.

  • This TripAdvisor Member:
    • Liked — Location, Concierge facilities, excellent staff
    • Disliked — Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ar233's Summary
Date of Stay: March 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: July 05, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not worth the money”

Hyatt Regency Century Plaza

2 of 5 stars
San Diego
Apr 1, 2008
1/2 found this review helpful

Valet Parking costs $30/day,
Self Parking costs $20/day +long walk +stairs to the front desk

Coffee maker and glasses are available only by request! All that is provided is tiny styrofoam.

Rooms with double beds are tiny beds - not full or queen size

  • This TripAdvisor Member:
    • Liked — location location location
    • Disliked — $30 parking/day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
twsmithca's Summary
Date of Stay: March 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: August 26, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice hotel ... but you'll pay $$$ for it”

Hyatt Regency Century Plaza

4 of 5 stars
Chicagoland
Mar 27, 2008

Overall, the hotel is very nice and has all the amenities of a 4-star hotel ... although the price per night the seemed a little high for what you got ... I guess you're paying for location. I stayed at the Century Plaza for a business trip, so I didn't pay out of my pocket or else I couldn't afford it.

The hotel is located in a business section of Century City. There is a Westfield Mall right next door that offers a variety of eating options and shopping. I chose to eat there rather than hopping in a cab and venturing out somewhere.

Pros: Comfy beds, modern decor, fairly large room, patios are nice, Starbucks onsite, huge flat screen TVs.

Cons: No free exercise facility (need to pay $20 per day to use Equinox next door), very expensive onsite restaurants, no free Wi-Fi, noisy AC in room, a bit of a ride from LAX

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karch72's Summary
Date of Stay: March 2008
Member since: March 08, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hyatt Regency Century Plaza

( 18-22 of 169 )
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Hyatt Regency Century Plaza Address

2025 Ave of the Stars, (formerly Westin Century Plaza), Los Angeles, CA 90067