I attended a conference at this hotel and my significant other and I took advantage of the conference rate to spend two extra nights. I agree with other reviewers that this hotel is very, very nice. The rooms are comfortable, the lobby is handsome, and the breakfast buffet is excellent and an outstanding value.
Travelers should be warned, however, that this really is an airport hotel. Every night we saw hordes of pilots and flight attendants checking in, and the property sits in the middle of a maze of highway ramps. You'd hardly know that you're less than a mile from Marina del Rey. It's designed for business travelers, not tourists.
We were also puzzled by some of the small ways that this hotel nickels-and-dimes its customers. Though we booked a room for two, we were supplied with only three bath towels. Assuming this was just an oversight, on our first night we got a fourth towel from housekeeping. After our room was made up the next day, however, lo and behold! we once again had only three bath towels. We requested another, and this too disappeared after the next day's housekeeping. Evidently towel-rationing is hotel policy. Also, the "glasses" in the room were those nasty plastic cellophane-wrapped cups, and they gave us only two at a time--evidently you can either brush your teeth or enjoy a drink, but not both! Finally, there is no free internet access in this hotel. There's a daily charge to use the in-room wireless or ethernet, and perhaps that's not surprising, given that business travelers might spend quite a bit of time online. But we were a bit dismayed to find that the internet access in the business center was also not free--you had to enter a credit card number and pay by the minute.
Even Motel 6 these days has free internet, to say nothing of four bath towels per room. What's up, Marriott?







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