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Holiday Inn Express West Los Angeles: Traveler Reviews

Call now to book: 877-270-6397 from HIExpress.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 29 reviews
29 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
15
3.0 of 5 stars
5
2.0 of 5 stars
2
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#27 of 256 hotels in Los Angeles
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 78
Description: West side of LA - 1 mile to UCLA, 3 miles to Getty Museum, Santa Monica Pier, Third St Promenade, Century City Shopping Center. This description is based on information provided by the hotel.
Address:
11250 Santa Monica Boulevard
Los Angeles, CA 90025
Check Rates: $166 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Express West Los Angeles

( 14-18 of 29 )
“Convenient, practical, functional”

Holiday Inn Express West Los Angeles

4 of 5 stars
the road
Oct 14, 2007
3/3 found this review helpful

This hotel was remarkably convenient. It's just off the 405, so getting there was a snap. UCLA is about 10-15 minutes away, depending on where you're going. (Driving, not walking.)

Despite being just off the freeway, noise was no problem. I think it's double-glazed, and the aircon covers the little sound that gets through.

I was pleasantly surprised by the room. It's a comfortable size, furnished with stylish modern built-in furniture, including a nice, functional desk. The beds were firm and comfortable. It was clean and well-maintained. The bathroom looked refurbished, with granite, tile, new shower-curtain, and Kohler fittings.

From a practical standpoint: There is no closet and nowhere to hang a suit. I used the second queen-size bed in my room to lay out all the clothes that I would have hung up. There are big drawers under the TV set, good for clothes that can be folded. Unfortunately, they have been installed such that they tend to open if they're loaded. And I had to unplug a light to use the plug-point near my bed.

Next time, I might bring a couple of hangers and some over-the door hooks. And maybe an ethernet cable, in case I get a room with bad wi-fi. And an extension cord.

They had ample free parking in an underground lot with secure elevator access. The lobby is spartan, but the reception was pleasant. They told me I might need an ethernet cable but they were all out. As it turned out, in my room near the elevator, the wi-fi worked fine. They had coffee in the room and the lobby and a convenient junk-food/ water/ soda machine on each floor.

I'd planned to stay at Hilgard House for this trip to UCLA, but they were sold out. They very kindly referred me to a few other hotels, including this one. I read the reviews, and found they were pretty favorable, so I booked it.

On the whole, I was happy with this hotel. I would definitely stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
09876's Summary
Date of Stay: October 2007
Member since: October 13, 2006
Was this review helpful? Yes No
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Average price*: $166 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Not so bad”

Holiday Inn Express West Los Angeles

Oct 8, 2007
1/1 found this review helpful

We stayed here for a week, and have stayed at dozens of Holiday Inn Expresses around the country. Rooms are pretty clean, though the housekeeping staff can be a bit overzealous in trying to get into your room. The WiFi network is not great in all rooms, but works if you bring your laptop out into the courtyard (which can be noisy during breakfast). The front desk is probably the only complaint: they raised our rate from $129 to $159 when we tried to extend our stay. Only after talking with the Assistant GM where we able to keep our original rate.

  • This TripAdvisor Member:
    • Liked — Nice courtyard, clean rooms, good value
    • Disliked — Internet service, spotty front desk service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCroadtrip's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: October 08, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Sporting event, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $166 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Not too fancy from the outside, but nice within.”

Holiday Inn Express West Los Angeles

Apr 25, 2007
2/2 found this review helpful

It's right off the 405 freeway, so don't expect a fancy getaway retreat type hotel. However, you can expect extreme convienence if you don't mind the view.

From the outside, the hotel is nothing special. But I found the rooms well decorated, with a spacious bathroom and very comfy sheets.

A nice complimentary breakfast is provided (muffins, bagels, hot cinnamon rolls, fruit, cereal) and parking is free.

I was very happy with this hotel.

  • This TripAdvisor Member:
    • Liked — Convienence
    • Disliked — Not too impressive from the outside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandpaperTongue's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: April 25, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $166 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“This hotel located at the busiest fwy entrance in LA”

Holiday Inn Express West Los Angeles

2 of 5 stars
wanderer
Apr 11, 2007
2/11 found this review helpful

This review has one purpose: To communicate that this hotel/motel is located immediately on the busiest intersection perhaps in all of LA, at the Santa Monica blvd. entrance to the 405 fwy. If you're not from the area, this is like having a motel above the entrance to the Holland Tunnel.

As I passed by this hotel, it appeared to be a very tall and thin building, constructed so that you would see the most of it from the fwy - and guess what, that their guests would get the most noise from the fwy.

I notice the picture above has the fwy airbrushed out. Seeing as how this is the busiest fwy in LA, now being widened to 10 lanes, I'm not sure this is a "small detail" that it is OK to not mention.

I have not stayed at this place - I wouldn't do it for $3000. I just imagine getting a room next to the fwy and horns waking me at 5:00 AM, or ealier, when I have a big presentation to give the next day. I also think of the many experiences I have in bad motels elsewhere: The A/C is too loud to sleep with, but when you open the window, some other noise makes it too loud to sleep that way.

If you want to stay there, ask them if they will guarantee a quiet room and A/C, and back the guarantee with promise of a cash refund. Maybe they have great soundproofing and super-quiet A/C - I don't know. It just seems to me, the idea of building a hotel next to, and I mean immediately next to, the busiest fwy and onramp anywhere is just so nakedly uncaring, even contemptuous of guests, it is just unimaginable to me. I have no idea what Holiday Inn was thinking, or how they can live with themselves pulling something like this.

If you do stay here, please please report back in detail on the noise. Are there good rooms and bad rooms do you think? Other travelers will definitely want to know!

-Bruce G.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bruce508's Summary
Date of Stay: April 2007
Member since: April 11, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $166 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Used to Love it - but they Lost their heart”

Holiday Inn Express West Los Angeles

Dec 21, 2006
7/9 found this review helpful

I have stayed at this property over 20 times for business reasons. Though it is not flashy the rooms are nice, recently upgraded and the rooms are clean. I would have given this a 4-5 star review if management had not unceremoniously yanked the hotel general manager - Rodney. As a 20-year traveler for business who has stayed at many a Ritz Carlton, Four Seasons, etc, I was amazed at the level of attentiveness that Rodney showed on guests. After the first visit, he knew my name on site. I watched how he handled guest, made the hotel run smooth. Holiday Inn took over the hotel early in '06 from Best Western, and I suppose there was some mid-level corporate flak who decided he knew what was best - but boy did they blow it here. This hotel will never be the same. It's still cheap and loud but cozy, and now it lost its soul.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skabooch's Summary
Date of Stay: November 2006
Member since: December 21, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $166 (year-round)
Call now to book: 877-270-6397 from HIExpress.com

Reviews of Holiday Inn Express West Los Angeles

( 14-18 of 29 )
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Holiday Inn Express West Los Angeles Also Known As

Address: 11250 Santa Monica Boulevard, Los Angeles, CA 90025