On every visit to LA over the past 6 years I have always stayed at the SM. After the stress of working in the LA area or a long flight from London the SM is the perfect place to come home to. The food is excellent and the bar is to die for!

The Sunset Marquis has always enjoyed a well-deserved reputation for its stylish, ultra-cool and understated position in the boutique hotel world.
But now with the superb new villas development completed it has added to all of the above in a way that has no parallel with anything else in Hollywood. A truly unique experience !

We recently had the pleasure of staying at the Sunset Marquis in Los Angeles. We travel quite a bit and have stayed in some beautiful places but nothing compares to the extraordinary, luxury of the Sunset Marquis. We stayed in one of their new Villas which was spectacular. The attention to detail is the finest we've seen all the way to the fresh flowers that were delivered to our room! Our every need was thought of and prepared for us before we ever asked. We were truly pampered. The rooms are absolutely oppulent. The grounds are beautiful with mature trees and flowering bushes and groundcover . The service is impeccable and professional without the snobbery. The food was delectable. We won't be staying anywhere else in the Los Angeles area. We can't wait to return to this fabulous hotel!

It is quite possibly one of the worst hotels in Los Angeles. I'm guessing the Best Western is better. I urge everyone to do all the research they can before staying here, don't look it up after the fact like I did. This hotel has seen better days. I can't really tell who their clientele is. They claim to be a luxury hotel, but the place is run like a cheap motel. If you define luxury by quality service, nice decor, good furniture and amenities this is not the place for you. I'm from the midwest and all, but this would only be considered "luxury" by residents of a third world country. The staff and the building are pretty worn out. Many of the staff members are heavily tattooed, so if that's your thing you'll like it. They have goofy oversized pictures of rock and roll people and B-list celebs who were famous 20 years ago in the lobby, so maybe they think themselves to be hip? I'm not sure, but if you stay here you'll regret it, take my advice. The staff are mostly terrible, the design is terrible. They have new carpet in the hallways so maybe they're renovating, which would be a great idea since it seems the last time they decorated was in the early 1980's. They have nothing special to set them apart from the pack other than their high prices and bad service. Some of the bellmen were nice, but they're not great at their jobs. Everything was bumbled from my check-in, to my room assignment to my luggage being delivered to someone else, to a missed wake-up call, to my smoke filled non-smoking room, to my plastic shower curtain, to the bad food I had. They don't allow you to self-park which means you have to wait while the rude, incompetent valet pulls up your car. My rental car was scratched by them, but they refused to take responsibility or pay for the damage. My stay got progressively worse throughout. The front desk are petulant or despondent and couldn't care less about you. They act as if they're miserable to be there (I don't blame them). The concierge guy was completely [-----] and acted like he was having a panic attack when I asked to book a massage. The man (who I assume to be the bar manager) seemed like he was high on something. I spoke with one grumpy older manager who promised to follow up but never did, and a woman who's accent was so thick I have no idea what she said. It would've been like a bad Saturday Night Live sketch if it wasn't so terrible. The only nice thing I would say about this hotel is that they have a pretty garden and fountain with koi fish and a bridge-thing. Other than that, it's as bad if not worse than everyone says. Don't be fooled into wasting money here. I agree with the woman who said the only positive postings on here are the ones put here by this hotel's management.