I travel every week to Denver for business, and have stayed at this hotel almost every week for the last three months. When I first arrived, it was great--the rooms are well done and comfortable, and the service was great. However, there has recently been a management change, and service has gone sharply downhill in the last two months. I've had rude and inept service for the last two months, and the frequent conferences at the hotel mean the hotel is frequently noisy, without hot water, and that one must wait up to 10 minutes for an elevator. Myself and the four other consultants that travel with me every week are now switching to another hotel. The accommodations are still nice, but for the price they are asking, the service had better be as well, and it has become sorely lacking. It's unfortunate as it used to be a very good hotel--now, it's not even mediocre.







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