I was a bit worried to stay at this hotels after reading some of the reviews but it turn out to be 4 wonderful days.
We got a very nice room, not ocean view but large, comfortable and very clean. The staff is very helpfull and polite. The breakfast buffet is great and they are very helpfull heating baby bottles. The pool area is very nice and there´s bar that serves great lunches at a reasonable price, not expensive at all. The only thing to complaint about is that during our stay they were replacing one of the elevators so only 1 was working , it was very unpleasant specially during breakfast hours.
We would definitly recommend this hotel and will stay there on our next trip to Miami.

Having read several reviews before we left we were slightly prepared for the worse but this was not the case. Firstly every staff member that we met, be it the front desk, the bar staff, pool staff, waitresses, conceirge were extremely polite and helpful. Our room was clean and of a good size with everything that we needed and beds and towels changed daily. The pool area was lovely, spacious and clean with plenty of sun beds. Breakfast was excellent, loads of fresh fruit, fresh bread, meats, salads, bacon, sausages, eggs etc etc. The evening buffet was OK but quite frankly with the number of restaurants in Miami we did not eat there except on the first night. The beach was opposite the hotel only separated by a beautiful board walk. The beach was clean and beds and umbrellas were available at a charge or we just took our towels down and enjoyed the sun and sea. On this trip it was just my husband and I who went and it was perfect. I think teenagers would be a little bored as, apart from shopping there is not much to do until they are old enough for the clubs. Small children were well serviced by the pool and beach and taxis waited outside the hotel all day. Whether the Riu staff have taken note of some of the bad reports or whether some people had a bad experience I do not know but I can certainly say that for a week or more (if you want to go down to the Keys or Orlando) we both felt this hotel was an excellent choice.

We have just arrived back from spending nine days in this hotel and all i can say is that we had a fantastic holiday and i cannot believe all the negative reviews that have been posted about it. It is very good and we would most certainly recommend this hotel. Staff were very good especially Dayana who serves in the Floridian bar, her customer care is exceptional. Breakfast lovely , ample choice and great omelettes. The only downside was that one lift was out of order at the time but to be honest we were on the fourth floor and we had no problem using the stairs, I'm sure that they would move you to a lower floor if you requested. Nothing seemed to be any problem to them and we can't wait to go back next year.

My husband and I are very well travelled and have stayed in 4/5 star hotels all over the world. After reading the reviews on trip advisor we were dreading going to the Riu in Miami. It was absolutely lovely, the staff were exceptional, they spoke perfect English, German and Spanish and they were helpful and curtious at all times. The rooms have recently been refurbished, they were clean and were of the same standard as other 4star hotels that we had stayed in. The bathrooms haven't had the refurb. yet but they were very clean and had a powerful shower. Breakfast is amazing, the chef is on hand ,making omlettes of choice and there was loads of fresh fruit, pastries, bread and cereal. The only negative is that there is still only one lift working, we were on the 5th floor and just took the stairs. Overall this hotel was lovely and you get so much for the price, would recommend to everyone!