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Radisson Kendall Hotel & Suites Miami: Traveler Reviews

Call now to book: 800-980-6424 from CrownePlaza.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 9 reviews
9 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
2
3.0 of 5 stars
2
2.0 of 5 stars
2
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#59 of 99 hotels in Miami
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  • Rooms: 156
Description: Popular guest amenities for the business and leisure traveler in a resort atmosphere; located adjacent to the Baptist Hospital. This description is based on information provided by the hotel.
Address:
9100 North Kendall Drive
Miami, FL 33176
Check Rates: $212 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Radisson Kendall Hotel & Suites Miami

( 3-7 of 9 )
“Nice room doesn't make up for understaffing”

Radisson Kendall Hotel & Suites Miami

2 of 5 stars
Singapore, Singapore
Jan 27, 2007
2/2 found this review helpful

We needed a hotel quickly after one of our party was admitted to a nearby emergency room. The ER doctor helped us get a room here. The room was large (about 700 sq. ft.) with comfortable furnishings. However, there was no kitchenette and no complimentary breakfast - only a coffeepot and minibar in the room. The property appeared deserted at all times despite the cars in the parking lot. Calls made with the "one-touch service" button were unanswered. A perishable gift delivered to the front desk was not brought to our room even though we called and were told that the bellman would bring it. When we finally personally checked at the front desk, more than 6 hours had passed since delivery. Newspapers were complimentary but were not delivered to the door and were not available every morning in the same location. Housekeeping didn't replace all used coffeebar items. In room Internet didn't work and the front desk didn't respond though we notified them twice. In room information was sparse and the binder was falling apart. There was no tub.

This property is soon to become a Crown Plaza. I hope they invest in more staff and staff training to bring this property up to the level it could be. Every large room should be fitted out with a kitchenette rather than only a minibar.

  • This TripAdvisor Member:
    • Liked — Large rooms, sturdy comfortable furniture
    • Disliked — Lack of service, poor service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flamex's Summary
Date of Stay: January 2007
Traveled with: Family (extended)
Visit was for: Other
Age group: 35-49
Member since: August 10, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“Excellent Value”

Radisson Kendall Hotel & Suites Miami

4 of 5 stars
Portland Oregon
Jan 16, 2007
0/1 found this review helpful

We stayed here on a quick visit from the West Coast for my father in laws birthday. Although this hotel is no longer a Radisson, they seem intent on keeping up a high standard. Wonderfully large and clean rooms. Warm and friendly staff. Nice touches such as beach towels by the pool and small towels and water in the fitness room. We didn't eat there so can't comment on the restaurant. This will definitely be our place to stay when we visit Miami again... great value.

  • This TripAdvisor Member:
    • Liked — Large rooms and cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annie2B's Summary
Date of Stay: January 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: November 03, 2003
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Golf, Other
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“Horrible service, Great room”

Radisson Kendall Hotel & Suites Miami

3 of 5 stars
Dallas, TX
Jul 27, 2006
0/3 found this review helpful

Room was great. Very large with king bed, sitting area and a table with two chairs. Pretty good location but the service was horrible! I was there for two nights but met up with a co-worker who arrive a few days before me. He told me about his A/C smoking and he could not get anyone to answer at the front desk, restraunt, the "EMERGENCY" button on the phone or any other number. That night I am getting ready for bed and notice no clock...so I call the front desk...no answer. I notice it has speak so I let it ring...for 10 min while gettng ready, no answer. Call the restraunt and any other button on the phone and still no answer so I decide to call the emegency number. Let it ring 10 times and no answer. So I give up and use my phone for the alarm clock. The next night I expect the same thing but I get a person to answer and order a wake up call, he confirms the time, and I go to sleep....next morning I wake up late, no wake up call. Horrible service but the room is nice.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveMavsFan's Summary
Date of Stay: June 2006
Member since: May 19, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“A relaxing and friendly hotel”

Radisson Kendall Hotel & Suites Miami

4 of 5 stars
London, UK
May 8, 2006
8/9 found this review helpful

Unfortunate circumstances caused me to stay here, as my father was admitted to the Baptist Hospital next door. After spending all day at the hospital I found enormous pleasure in returning to the hotel. All of the staff had a welcoming smile and showed genuine warmth. The room was great, good aircon, comfortable beds and sofa.
There is a good pool, which I only got to use once and two tennis courts. Food, drink and service were all our a high quality. Recommended.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
unrealneil's Summary
Date of Stay: April 2006
Member since: March 17, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Older travelers, Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
“So So....”

Radisson Kendall Hotel & Suites Miami

2 of 5 stars
Maryland
Oct 12, 2005
10/17 found this review helpful

We stayed here for one night just before taking a cruise from the Port of Miami. Here are the good points and bad points

Good Points
1- The rooms are huge and there are sitting areas and dining areas in the room.
2- The room as also very clean
3- The airport shuttle from MIA is free and we were able to get he shuttle to the port of Miami for $20 flat fee...they also only charge $5 to be tranported anywhere within I believe 10 miles of the hotel

Bad Points
1- Not that I had planned to take one, but if I did, there was no bath tub in the bathroom...very wierd
2- I have stayed at many Radisson hotels and they are well known for the great free breakfasts that they provide in their restaurants.....not continental either...this one for some reason did not have that.
3- In every hotel I have ever stayed at, I was always allowed the option of early check in...regardless of the time I got there....we had to wait 3 hours for our room....check in was at 3PM and check out was at 11AM...for some reason our room was not ready until about 12:30PM...which in my opinion is totally unacceptable when like I said check out was at 11AM

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klamorris's Summary
Date of Stay: September 2005
Member since: October 12, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $212 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com

Reviews of Radisson Kendall Hotel & Suites Miami

( 3-7 of 9 )
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Radisson Kendall Hotel & Suites Miami Address

9100 North Kendall Drive, Miami, FL 33176