Comfortable beds, friendly staff, and great place to see everything. BUT, they need to improve their secondary services. Upon arrival I was supposed to have a package waiting for me. Front desk called down to the "Package Desk" and ask. Nope nothing. Next morning I called down and got the same response "Nope nothing" then a click on the phone. I called the party who was supposed to have sent it and they gave me the tracking number. I checked on line (Cost me $13.00 to get on the line from my room) and it said it had been delivered. I called down, again got a "Nope nothing". I finally went down and found the guy at the desk playing a game on his computer or updating his myspace account.
While there saying the package should be there I saw a UPS envelope on the desk with my name. He looked at me and said, "you said it was a package." I just took it and left.
Other issues, the food at the Garden Grill was awful and Picaboes doesn't service Krispy Kreme Donuts anymore. They replaced them with a lesser quality donut.







Value
Rooms
Location
Service
Business service




