We have stayed at many hotels around the world but the SERVICE at this hotel was the best experience we have ever had. Most staff members remembered us by name and went out of their way to make sure we were taken care of. For example, the bell hop spent close to 30 minutes showing us several rooms when we checked in and weren't sure which type of room we wanted. He also provide useful advise about hotel services and restaurant recommendations around town. When we requested transportation to a downtown restaurant one evening, the hotel provided a car free-of-charge. The staff at the restaurant and Starbucks kiosk where we had breakfast, Sunday brunch, and a quick morning coffee also went above and beyond any of our expectations regarding service. However, regarding the Brunch, we have had the Ritz Carlton Brunch at Key Biscayne, FL and we think that it was much better than the one at Sarasota at the same price. The quality of the food was great at the Ritz in Sarasota, but the variety was lacking. At $60.00 per person, we felt it could be better (the service was excellent, though). The evening entertainment was amusing, but could be better. The two or three bands we heard were limited in the quality and variety of the music they played. I must say we were disappointed with the live entertainment at the lounge. Another negative was that the rooms were small and the beds were double beds rather than queen sized. For a hotel of this calibur, we expected more comfort in terms of space. In summary, we have recommended this hotel to several colleagues and friends and will stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping, Spa