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The Cloister at Sea Island: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 53 Reviews
5.0 of 5 stars
38
4.0 of 5 stars
9
3.0 of 5 stars
1
2.0 of 5 stars
4
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 2 hotels in Sea Island
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 269
  • Address: 100 Cloister Drive Sea Island, GA 31561
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Exclusive, luxurious mega-resort set in a 10,000-acre estate along the Atlantic Ocean. This description is based on information provided by the hotel.
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates: $982 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Cloister at Sea Island

( 6-10 of 53 )
“Overrated”

The Cloister at Sea Island

4 of 5 stars
Atlanta, Georgia
Jul 1, 2008
1/3 found this review helpful

As nice as this hotel is, I still had to knock a point off for our beach experience and overall value for our weekend trip. While our expectations were high due to the price and multitude of travel awards garnered, my husband and I are both familiar with the old Sea Island, having visited many times in our youth.

Upon arrival, we were told our room was not yet ready and were given key-card passes to the Sea Island Beach Club (across the road from the marsh-side Cloister). The Beach Club is the Cloister's pool/beach area, but is still essentially a private club for the home owners on Sea Island. Because the club is not really part of the hotel, you will not receive the same luxury service that you would at other 5-star resorts. Forget about someone setting up your beach chair or having a drink delivered to you Four Seasons-style. Instead, expect a cafeteria-style snack bar, constant proof of membership via key-card, and throngs of children. There is a designated adult pool, but it is not immune to the sounds of the Hokey Pokey blaring over the loud speaker, so unless you are with kids, prepare to be annoyed. We also found the staff on this side of the island to be less friendly. We finally moved down to the beach area which offered a bit more peace, but was just average in terms of natural beauty (more gray sand and gray water). On the upside, there are a lot of pretty homes to see along the 3 mile+ shoreline.

Our "Ocean View" room (#313) was HUGE (almost to a level of absurdity), but extremely well appointed with turkish rugs over hardwood floors, 20' vaulted ceilings and luxurious furnishings. We felt like we were the first guests to ever stay in this pristine room. The travertine-tiled balcony was as big as some New York hotel rooms, and the matching bathroom/dressing area is wonderfully arranged. Being away from the main Cloister building is not really a problem as the Beach Club below has a resturant and coffee bar. Plus, I prefer being close to the water. My only complaint was that the balcony overlooks the pool and roof of the beach club with the ocean way off in the distance.

Every meal we had within the Sea Island resort group was great--from grilled cheeses at the snack bar to a fancy steak dinner at Colt & Allison over at the Sea Island Lodge (the golf club a couple of miles away on St. Simons). The various locations of all the eateries can be a bit confusing, but that probably keeps things less boring for guests on a longer stay. Sea Island has always done a great job with live music, and has several wonderful bands playing during the evening at their various properties--including a bagpipe player on the Lodge golfcourse at sunset.

My hands-down favorite part of our stay was our visit to the incredible Spa at the Cloister. I have been to some nice hotel spas in the past, but this was something out of a fairy tale. I truly felt like I was stepping inside of a sultan's palace, with fountains and palm trees growing inside the relaxation courtyard. My treatment room even had a stained-glass window. Both of our massages were wonderful (though very pricey). I am really sad that this is a members only spa as I would love to visit more often from neighboring St. Simons, but alas the gates keep us out.

Sea Island is fiercely protective of their "exclusivity", which seems to be a large part of why the price of rooms and services is so exorbitant. While sometimes this results in a feeling of privacy and security, it can also feel alternately snobbish and negligent towards the well-being of the visiting hotel guests--especially at the Beach Club. While it is a lovely resort, this is a LOT of money to pay for a hotel room in coastal Georgia. I would only consider returning in a less-crowded off-season at a lower rate. There are so many other beautiful and special hotels in the world that are not such a pain to access.

  • This TripAdvisor Member:
    • Liked — the spa, the food, the architecture, the landscaping
    • Disliked — spotty service, crowded poolside, kid-centricity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beachbunny75's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 01, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $982 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“WOW!!!”

The Cloister at Sea Island

5 of 5 stars
fort wayne, in
Jun 1, 2008
2/2 found this review helpful

As the previous guests indicated, this place is amazing. The grounds are kept to a very high standard....gardners working around the clock to make sure the place is beautiful. Even with all of the construction of new buildings, it never felt like you were in a construction zone. The entire staff have been wonderfully trained and go out of their way to make your stay as comfortable as possible. The rooms and common areas are extremely clean.

I was here for a conference and the facilities for this purpose were excellent. I had great wireless connection in my Riverview suite. This is my 3rd time visiting and it just keeps getting better.

Now for the only downside, it's expensive. I'm not saying it shouldn't be, given the level of service and "extras," but it is probably out of the price range of most. If you are looking for a very special place, this is it, but don't whine about the cost. It's special for all the reasons I and the other guests mentioned, but it comes at a price.

  • This TripAdvisor Member:
    • Liked — The level of exceptional service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maninmirror's Summary
Date of Stay: May 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: April 10, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $982 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Everything you'd expect”

The Cloister at Sea Island

5 of 5 stars
South Carolina
May 26, 2008

This is a fabulous resort catering to families. We have stayed at the Cloister for many years. The property is unbelievable...beauty and care in the gardens, furnishings and buildings. Posh linens on the beds and wonderful service. The staff is very polite and well trained. My kids loved the library. The new beach club is beautiful...but a little crowded. The food on the resort is overpriced and just okay- Colt and Allison is very good-but very expensive. Try Haylards Restaurant just off the property. We go every year and the food is always wonderful.

  • This TripAdvisor Member:
    • Liked — Service is outstanding and resort is beautiful
    • Disliked — VERY expensive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southerngirl1030's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Business
Age group: 35-49
Member since: May 26, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $982 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Amazing property and suites”

The Cloister at Sea Island

4 of 5 stars
ft worth
Mar 23, 2008
1/1 found this review helpful

Our family of nine stayed the entire week of Thanksgiving at The Cloister in the River View Suites and the Ocean House rooms. The River View suites are brand new and the most luxurious rooms on property. They have a living room, bedroom, bathroom and many closets. There is a butler provided for your suite during your stay and they will bring you beverages, snacks, solve problems, etc....The linens, bed and bath setups are over the top.One of the nicest suites I have ever stayed in. They are comfortable enough to spend a week in although they do not connect to each other. Our family got two suites that shared a hall and were next to each other so the kids felt secure. The only complaint about the rooms is the lighting. They are pretty dark and not much light in the bedrooms. The spa has been renovated and is a real treat. The services are good, the relaxation rooms are very relaxing the meditation garden is beautiful and the pools are very nice. The staff was confused on some of our bookings but did eveything possible to remedy the problems. Fong is the best massage therapist on staff. There was a common issue of staff being misinformed or things changing at the last minute across the entire resort. It was irritating many times but I think Thanksgiving week is the week that all the dress codes and hours of operation change for many of the resort areas.
The river cruise is nice to take, the Rainbow Island Family Buffet is fun to do, the Stables are absolutely top notch, the shooting range is really cahallenging and fun, they even have a kids shooting area, the beach is pretty, the pools are huge after the redo, family bingo is still popular and fun, the Beach house area and restaurant are really good. All the food was suberb and the wait staff is very friendly. Overall it is a great destination if you have a lot of money to spend on a vacation.

  • This TripAdvisor Member:
    • Liked — location and amenities and amazing rooms
    • Disliked — price and service at times was misinformed and confused.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gwizz's Summary
Date of Stay: November 2007
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $982 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“An incredible Experience”

The Cloister at Sea Island

5 of 5 stars
Lexington, KY
Mar 4, 2008

This is an amazing resort! Our room in the cloisters was beautiful, well appointed and extremely comfortable. All of the employees were wonderful, friendly and very knowledgeable, when they didn't have answers they didn't hestitate to find them. The food in each of the restaurants we dined in was great and varied from casual to fine dining. Dinner at Colt & Alison was delicious and the service impeccable! The fitness center is large, very well-equipped and without a speck of dirt or dust anywhere. I enjoyed several amazing spa treatments and relaxed in the spa itself while my husband spent a few afternoons on the golf courses. The tennis center, beach & pool are all terrific. I wish I had more time to experience the amenities and activities this fabulous resort offers. This is truly a 5-star experience!

  • This TripAdvisor Member:
    • Liked — The quality of everything was tremendous.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
like2travel86's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: November 04, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $982 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of The Cloister at Sea Island

( 6-10 of 53 )
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The Cloister at Sea Island Also Known As

Address: 100 Cloister Drive, Sea Island, GA 31561