As nice as this hotel is, I still had to knock a point off for our beach experience and overall value for our weekend trip. While our expectations were high due to the price and multitude of travel awards garnered, my husband and I are both familiar with the old Sea Island, having visited many times in our youth.
Upon arrival, we were told our room was not yet ready and were given key-card passes to the Sea Island Beach Club (across the road from the marsh-side Cloister). The Beach Club is the Cloister's pool/beach area, but is still essentially a private club for the home owners on Sea Island. Because the club is not really part of the hotel, you will not receive the same luxury service that you would at other 5-star resorts. Forget about someone setting up your beach chair or having a drink delivered to you Four Seasons-style. Instead, expect a cafeteria-style snack bar, constant proof of membership via key-card, and throngs of children. There is a designated adult pool, but it is not immune to the sounds of the Hokey Pokey blaring over the loud speaker, so unless you are with kids, prepare to be annoyed. We also found the staff on this side of the island to be less friendly. We finally moved down to the beach area which offered a bit more peace, but was just average in terms of natural beauty (more gray sand and gray water). On the upside, there are a lot of pretty homes to see along the 3 mile+ shoreline.
Our "Ocean View" room (#313) was HUGE (almost to a level of absurdity), but extremely well appointed with turkish rugs over hardwood floors, 20' vaulted ceilings and luxurious furnishings. We felt like we were the first guests to ever stay in this pristine room. The travertine-tiled balcony was as big as some New York hotel rooms, and the matching bathroom/dressing area is wonderfully arranged. Being away from the main Cloister building is not really a problem as the Beach Club below has a resturant and coffee bar. Plus, I prefer being close to the water. My only complaint was that the balcony overlooks the pool and roof of the beach club with the ocean way off in the distance.
Every meal we had within the Sea Island resort group was great--from grilled cheeses at the snack bar to a fancy steak dinner at Colt & Allison over at the Sea Island Lodge (the golf club a couple of miles away on St. Simons). The various locations of all the eateries can be a bit confusing, but that probably keeps things less boring for guests on a longer stay. Sea Island has always done a great job with live music, and has several wonderful bands playing during the evening at their various properties--including a bagpipe player on the Lodge golfcourse at sunset.
My hands-down favorite part of our stay was our visit to the incredible Spa at the Cloister. I have been to some nice hotel spas in the past, but this was something out of a fairy tale. I truly felt like I was stepping inside of a sultan's palace, with fountains and palm trees growing inside the relaxation courtyard. My treatment room even had a stained-glass window. Both of our massages were wonderful (though very pricey). I am really sad that this is a members only spa as I would love to visit more often from neighboring St. Simons, but alas the gates keep us out.
Sea Island is fiercely protective of their "exclusivity", which seems to be a large part of why the price of rooms and services is so exorbitant. While sometimes this results in a feeling of privacy and security, it can also feel alternately snobbish and negligent towards the well-being of the visiting hotel guests--especially at the Beach Club. While it is a lovely resort, this is a LOT of money to pay for a hotel room in coastal Georgia. I would only consider returning in a less-crowded off-season at a lower rate. There are so many other beautiful and special hotels in the world that are not such a pain to access.






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