Don't expect much staying here aside from location. It's great walking distance to Magnificent Mile shopping, but that's about it. I'm hesitant to say the place was unclean, because things were in fact cleaned for me, but it was more the fact that it wasn't well maintained. I got a deal online, so the price was right, but I would look elsewhere and pay extra in order to not stay here again. I would give it 2 out of 5 stars, nothing more.

Dont take a chance. Dont stay here! Rude service people, rude managers, and tiny rooms.

I was in Chicago for business, and stayed at the Inn due to a discount offered by the seminar I was attending. The hotel is actually pretty nice, with modern decor in the common areas and comfortable furnishings. The desk staff was friendly, and they were able to check me in to my room at 10 am. The concierge was also friendly and helpful when asked about getting to my seminar.

The room was on the small side, but for a single person it was comfortable. The a/c did a great job of keeping the humidity out (it was warm & rainy while I was in town) and the fan was enough to drown out most of the street noise. However the walls are VERY thin! I could hear entire conversations from next door, and could hear the alarm clocks from across the hall! This area of downtown is also pretty noisy, with lots of sirens at all hours.

As others have noted, the bathrooms are tiny. The sink is a mod-
looking table/pedastel style, and is too big for the bathroom. To be blunt, anyone with hips wider than maybe 40" will have a problem manuevering without banging into it. There is a shelf under the sink and a small glass shelf on the wall. I keep my toiletries in a hanging kit so the storage wasn't an issue for me, but if you have a different type of kit you may have a problem finding a place to put it. The room was quite clean, although I don't know why some hotels insist on using white coverlets. There were some ink stains on it, but nothing nasty. The hotel has a "reuse your towels & linens" program, but apparently the cleaning staff has not been trained in it because I had new sheets and towels the second day even though I had not put the sign on my bed and I had hung up my towels.

The best aspect of this hotel would be the location...a block from Michigan Ave. with good dining & awesome shopping. It is also a short walk from Navy Pier.

Booking through Hotwire, which I do every week, sometimesyou get a surprise. It can be a good surprise in that you have a 4 or 5 star hotel for a great rate, or a bad surprise in that you get a "not so nice" experience. After booking this hotel I went to TripAdvisor and was a litle worried - there were good reviews and some not so good ones.

But after checking in, I was not disappointed, especially for the price. Yes the rooms are small and the bathroom is very tiny, but what do you need? I found the room to be clean, the bed and pillows comfortable and the desk chair didn't break my back like some do.

And, as for location, it's close to everything on Michigan Avenue and in Streeterville. Many restaurants and shops well within walking distance and cabs and trains are close and plentiful.

There is no restaurant in the hotel. There is a bar in the lobby and a branded coffee/espresso shop off the lobby, but that's not a problem with many other options near by.

The staff was knowledgeable and helpful but not overly enthusiastic.

For my purposes, this was a good deal and I would stay there again.