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Hotel Sax Chicago: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 91 reviews
91 Reviews
5.0 of 5 stars
34
4.0 of 5 stars
34
3.0 of 5 stars
8
2.0 of 5 stars
9
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#39 of 164 hotels in Chicago
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 353
Description: Appealing 15-story Music-Theme Hotel with Moroccan, Gothic & East Indian design elements. This description is based on information provided by the hotel.
Address:
333 N Dearborn St
(formerly House of Blues Hotel)
Chicago, IL 60610
Check Rates: $327 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel Sax Chicago

( 10-14 of 91 )
“Very different”

Hotel Sax Chicago

4 of 5 stars
North West UK
May 2, 2008

We booked our stay at The Hotel Sax Chicago with Hotels.com, we got a very good deal and last minute too.

On arrival we were very impressed with the lobby area, all be it small, it was bright and airy with crystal and glass in cabinets all around. The doormen were very attentive too.

It was when you entered the lifts that the bright and airy feel dissapeared. The lift was very nice and oppulent but dark, once up to the 14th floor, we were met with a very dark, slightly creepy in a nice way corridor. This hotel must have just been renovated because everything was immaculate.

Our room was a surprise, it was quite big and even though the decor was a little busy, we did like it, the bathroom was large, with good qaulity fixtures. The bath towels and robes were light and fluffy and the tioletries were replaced everyday. The soaps they use a lovely too, and WOW what a great shower.

The room itself had a very large flat screen TV mounted on the wall, we also had a floor to ceiling mirror on one wall and floor to ceiling windows. The bed was super-king size and the bed was very comfortable. As we are super fussy on bed quality we did make sure the beds were pillow-top and it was like a big marshmellow.

All the fixtures and fittings, looked to be brand new. Be warned though as some of the mini bar items, water, ect, snacks are placed on the tray with your glasses and cocktail shakers and they are not free.

We did have room service once and it was good and reasonably priced. We ate at Bin36 for breakfast a few times and found it very nice indeed.

There is a new Bar called The Crimson Lounge, gosh this place looked like a Vampire's Lure, very gothic, red and so dark, you could hardly see the person sat next to you on some tables. It was very busy on the weekend we where there, with lots of young girls aged around 20 - 25, dressed to impress, not our cup of tea really.

We did like Chicago, not so much as NY but we managed to see lots of sights.

Harry Carays is a nice Bar ect. We also at at SMith and Wollensky but to be honest the over bearing waiter really put ut off.

ALl in all the Sax is very well placed in the Marina, right next to the House Of Blues, were you can watch blues and eat good food, we managed to go on Sunday for the Brunch and gospel Choir, was fantastic and en experience.

Our only gripe was our view out of the windows, of the Corn Cob Towers, the car park hosts the first 16 floors, so being on floor 14, we had a view of the spiral car park and also the noise.

However all in all it was a great hotel and well worth the money.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine72's Summary
Date of Stay: April 2008
Member since: April 03, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $327 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“I'll stay somewhere else next time”

Hotel Sax Chicago

2 of 5 stars
Toronto, ON
Apr 30, 2008

First off let me say the bed, 42" plasma TV, and staff service were all great. The room was always clean and was well stocked with plenty of (typically high priced) snacks and enough alcohol to drop an elephant.

Now that that is out of the way on to the other issues...

No internet... the 2 wired jacks didn't work and the wireless wouldn't hold a connection for more than 30 seconds. I was (according to the hotel technician that came to check my internet) in one of the best rooms for wireless by the elevators. In the end I could do no work from the hotel room.

Although supposedly being freshly renovated, the bottom row of tiles in the tub/shower were soft and sagging from water rot of the wall behind.

No bar of soap or bath mat until day 3.

The (probably once comfortable) arm chair in the room has been recovered in... I kid you not... imitation vinyl TEXTURED snake skin. Not only does it look horrid the chair is now cold, uncomfortable and squeaks when you sit in it. I used it once for about 30 seconds.

No screens on the windows. To the delight of the fly that joined me in my room on day 2.

No vending machines in the entire hotel. None, zippo. The guest book says there are but the hotel operator informed me that there aren't after I went looking. I refused to open the $7 bottle of water in my room and wandered off to a grocery store instead.

And lastly, who puts a pedestal sink in a hotel room? There is no counter space to put down all the toiletries you typically travel with and I ended up using the toilet tank as a shelf.

As much as I loved the bed and TV I personally wouldn't stay there again. If you're just looking for a quiet place to crash though you might consider it.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — No internet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Onyma's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: April 30, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $327 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Kinda Weird Actually”

Hotel Sax Chicago

Apr 18, 2008
1/1 found this review helpful

My company has a business rate with this location, and of all the Chicago area hotels I'm really shocked they chose this one. Most of my younger early 20-something colleagues tend to like this location, but I'm not completely sold on it.

I find they're trying so hard to be trendy that it becomes annoying.

All of my contacts with the staff were very pleasant.

Gettting to the room proved tough as the sixth floor was very dark, and the rooms were poorly labeled.

The room was comfortable and plush, but again tried too hard to be trendy. I found the bathroom to be odd. With a long walk from the shower to the sink counter top on a cold floor. Had I stayed long I'd have requested extra bath towels simply to "carpet" the floor.

I did not use the hotel's internet service, but did use their valet parking which I found to be very expensive ($42 Feb 2008), but probably on par with what other downtown hotels charge.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IntegrityTravel's Summary
Date of Stay: February 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: October 23, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $327 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect”

Hotel Sax Chicago

5 of 5 stars
Omaha, NE
Mar 24, 2008

Junior Suite was perfect for me and my 2 teenage daughters! King bed with wall mounted flat screen and living room area with a sleeper sofa with its own wall mounted flat screen. If bed privacy is an issue, this arrangement would not work because all that seperates the 2 sleeping areas is a sheer chiffon curtain. Bath area is gigantic with floor to ceiling windows, 2 sinks, large amt of counter space. Housekeeping was very attentive. Evening concierge, Mario...helped out with printing airline boarding passes at a certain time, even though we werent even at the hotel at the time they needed to printed. He was very accomodating Hotel is as close to everything as you need to be. Big city so you cant be walking distance to everything but definitely is in the middle of all. House of Blues is right across the driveway from the hotel and we enjoyed the Sunday afternoon Gospel Brunch......buffet style... so by the time you make it back to your table, food is cold but that happens at every buffet. Should have more that 2 guys preparing omelettes. Would stay there again for sure!!! Adult atmosphere...wouldnt be a place I would stay with young kids. Nothing is geared for youngsters. GOOD!

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — Although now a non-smoking hotel, had to switch rooms because of the "old smoke" smell.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tr4nu2's Summary
Date of Stay: February 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 01, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Families with young children
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $327 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Absolutely Fantastic!”

Hotel Sax Chicago

5 of 5 stars
Burlington, Iowa
Mar 12, 2008

My husband and I stayed at the Hotel Sax and we loved it! We were attending the House of Blues, excellent location just out the door and we were there. The staff was friendly and did everything to make sure our stay was a great one! Conceirge was able to get us reservations in the Foundation Room at the HOB, what a place! Doorman was the absolute best! It is our new home in Chicago! T

  • This TripAdvisor Member:
    • Liked — I was totally pampered!
    • Disliked — No pool , jacuzzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timmyink's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: March 12, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $327 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Sax Chicago

( 10-14 of 91 )
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Hotel Sax Chicago Address

333 N Dearborn St, (formerly House of Blues Hotel), Chicago, IL 60610