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Best Western Des Plaines Inn: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 15 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
4
3.0 of 5 stars
6
2.0 of 5 stars
1
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 10 hotels in Des Plaines
Show Hotel DetailsHide Hotel Details
  • Rooms: 50
  • Address: 1231 Lee Street Des Plaines, IL 60018
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $92 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Des Plaines Inn

( 9-13 of 15 )
“Not much "service with a smile" given here, but the facility is good.”

Best Western Des Plaines Inn

3 of 5 stars
Honolulu, Hawaii
Oct 11, 2006
2/2 found this review helpful

Most people, like myself, probably stay here to get a hotel close to the airport but far from the noise. The hotel itself is clean and quiet since it's close to a residential area. I liked that they had fully stocked vending machines and provided a very complete continental breakfast. they have a pool and exercise room, and are within walking distance of several restaurants and convenience stores.

The front desk staff is not that great, but you have to keep reminding yourself that you've booked this hotel for value and convenience--it's not a Sheraton! I can't say that they were overly rude or anything, just not warm & pleasant. And they called me "Hey."

The winner, though, is their shuttle service. The guys were over half an hour late picking me up from the airport so I finally caught another mode of transportation. When they picked me up to go TO the airport the next day, the guy was surly, proactively unfriendly, and unhelpful. I swear, I didn't do or say anything to provoke the guy! I didn't say much at all except "thank you" and that was met with him yanking my tip money and walking off with a scowl.

I guess if I couldn't find anything better, I'd stay here again since the facility was good. But I am not too charmed by the service.

  • This TripAdvisor Member:
    • Liked — Hi speed internet access, many amenities, good continental breakfast
    • Disliked — shuttle service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naupaka's Summary
Date of Stay: October 2006
Traveled with: Solo traveler
Visit was for: Other
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $92 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great value for money”

Best Western Des Plaines Inn

5 of 5 stars
Newcastle upon Tyne, United Kingdom
Aug 3, 2006
2/2 found this review helpful

We stayed at the Best Western Des Plaines after a flight from England. We found the staff friendly and welcoming, rooms large, clean and comfortable. The hotel seemed well cared for, and the complimentary continental breakfast was fine. The pool is not large, but was very clean. Location was very convenient for O'Hare and there are a couple of shopping malls within five minutes drive with a good choice of restaurants. The room rate was extremely good value compared to most other places we have stayed around the airport. Highly recommended!

Mike & Patti Durham
Newcastle upon Tyne, England

  • This TripAdvisor Member:
    • Liked — Great value for money
    • Disliked — View out the window!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miked2's Summary
Date of Stay: July 2006
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: August 03, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Concerts / Music festival, Other
Was this review helpful? Yes No
Check Rates
Average price*: $92 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice for the price”

Best Western Des Plaines Inn

Mar 17, 2005
4/4 found this review helpful

My family and I stayed at the Best Western in Des Plaines, Illinois
for three nights. While visiting relatives in the area.
Relatives had advised us that this was a fairly new, no frills hotel.
It suited our needs very well. The price was around $70.00.
Which is pretty good compared to everything else near Ohara airport.
Rooms are clean and spacious. To our surprise the double room was
bigger than in most hotels we have stayed at.
Free continental breakfast items fresh and nicely displayed.
Indoor heated pool was nice and super clean.
Staff was very friendly and immediatley looked after any requests.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: February 2005
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
Was this review helpful? Yes No
Check Rates
Average price*: $92 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nightmare on Lee Street”

Best Western Des Plaines Inn

Mar 2, 2005
9/9 found this review helpful

We booked a room online with Best Western because it had a great rate and more importantly it was touted online and in their yellow page ad as "new", so we thought we couldn't go wrong. If this hotel is new, then I am 20, not 45. There is no way that this building is less than five years old. Peeling paint, tired linens, worn carpet, water stains in the pool area, awful odors in the halls, elevator, our room, cigarette smoke odors everywhere. The best word to describe this hotel is "dingy" at best. We were booked for two nights and stayed one, we couldn't check out fast enough. We can safely say it was the worst place we have ever stayed and won't stay in Best Western again. To advertise this place as a "new" hotel is false advertising.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: February 2005
Member since: March 03, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $92 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice room, friendly staff, good value”

Best Western Des Plaines Inn

4 of 5 stars
Columbus, OH
May 16, 2004
7/9 found this review helpful

A group from my company stayed here several nights while attending an event at the Rosemont Exhibition Center. The rate at the Des Plaines Inn is less than half the rate of the hotels near the exhibition center. The exterior is plain, but the rooms were immaculately clean and newly carpeted and furnished. The staff was friendly and helpful. The motel is on a commercial street several miles from the exhibition center, which I like, as I am always running to the grocery, carryout, or drug store. The free breakfast was not fancy, but adequate. There are a number of excellent restaurants nearby. The Basilico Restaurant is a ways away, but worth the drive.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $92 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Best Western Des Plaines Inn

( 9-13 of 15 )
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Best Western Des Plaines Inn Also Known As

Address: 1231 Lee Street, Des Plaines, IL 60018