I was satisfied for the most part with my stay in this hotel. But for the price, I felt the service was very poor. The breakfast was fantastic, but when we went to the restaurant for a meal, the service was ghastly. We stood by a table for 15 min. waiting for it to be bussed. No staff came near us. We finally found a towel & cleaning solution sitting on an another table & took that & bussed our own table. We sat another 30 min. before a waitress came anywhere near us. She was 78 years old & when we commented that they must be understaffed today (on a week-end when the hotel was full up), she said it was that way all the time. No one to buss tables, no help in taking orders & delivering the meals. We only spotted about 3 people for the entire restaurant.
The rooms were ok, but not that much better than a budget hotel - certainly not for the amount of money we paid.
However, the proximity to Wells Fargo Arena made still made it a good choice.
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