HORRIBLE!! The GM was the rudest person I have ever come in contact with. I even called customer service to report and did not recieve any help on that end either. I will NEVER---DID I SAY NEVER---stay at a Ramada again. I thougth I'd try another hotel but I should have known...I will now forever be faithful to the Marriott brand; AT LEAST THEY CARE ABOUT THEIR GUEST SATISFACTION!

We had a bad experience at this Ramada. The housekeeper hadn't completely cleaned the room - there was garbage in the garbage can (a cigarette box, which was disturbing because it was a non-smoking room.) The toilet and tub had weird rust stains on them. I woke up with really red eyes and it turns out I had an eye infection. I don't know how I got it but I think that the poorly cleaned room somehow contributed. I would never stay at this hotel again.

I was extremely disappointed with my stay here. I reserved my stay for 2 adult and 1 child. They gave me a king size bed for all of
us. They only had smoking left at the time I checked in. I told them
I couldn't stay in a smoking room because my son has bad asthma. They didn't care, they said they only had smoking rooms. They didn't care they already had there money, I paid over a month before we arrived.They
didn't even offer to move us after the first night. The night manager didn't
want to hear anything about it. I had to wipe everything down in the room
and spray lysol and fabreeze on everything and they smell kept coming back
no matter what I did. They room was just plain dirty.
Late at night through the bathroom vent you could hear people talking and
loud music playing.
Every day I would end up having to take a warm to cold shower.

This was my worst hotel experience ever. I was forced to stay here by America West (the worst airline ever) after my flight out of Baltimore was canceled due to mechanical trouble with the plane. We were shipped out to Laurel. The room was absolutely freezing. No matter how high I turned the thermostat, I had to wear my coat in the room. To add insult to injury, the hotel placed us in rooms that were at the absolute end of the long building. The rooms felt and looked like they were not regularly rented to customers. I had to grab dinner at the service station next door, since the dining room had closed for the night by the time we arrived. It figures that America West would pick this hotel.