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MonteLago Village Resort: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 39 Reviews
5.0 of 5 stars
21
4.0 of 5 stars
8
3.0 of 5 stars
5
2.0 of 5 stars
4
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 24 hotels in Henderson
Show Hotel DetailsHide Hotel Details
  • Rooms: 300
  • Address: 30 Strada di Villagio Henderson, NV 89011
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Tuscan villa-inspired resort-condominiums feature stepped tile roofs, pastel walls and handset stone flooring. This description is based on information provided by the hotel.
No Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $207 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of MonteLago Village Resort

( 6-10 of 39 )
“Go for the golf, but consider staying at the RItz instead....”

MonteLago Village Resort

2 of 5 stars
Southern California
Jul 25, 2008

We are frequent visitors to Las Vegas and thought we'd stay off strip this trip. We chose MonteLago after doing some research online and because we have had previous good experiences at Intrawest properties. We were attracted by the website pictures and the value of having a condo with a full kitchen and living room for our family of four (saving on breakfast and snacks, etc).

This is definitely away from the Vegas glitz....and everything else! There is a little village that they hype online, but we only found one of the shops and a couple of restaurants open. The one restaurant we did eat in, Sonrisa, was very good.

The condo was adequately appointed with the exception of no TV in the 2nd bedroom. It also did not look as modernly decorated as the pictures I viewed on the website. The view of the lake from the good-sized balcony was beautiful, but it was too hot at any time of the day to enjoy. That's not the property's fault, but misters would've been wonderful.

The kitchen was stocked with pots, pans, plates, etc., but only had 1 teaspoon and 2 serving spoons. There was a combo washer/dryer in the 2nd bedroom closet which was a great feature but it had no directions for use and the night clerk at the desk knew nothing about it. We had an ironing board, but no iron. A call downstairs brought one to us in about 20 minutes.

The bed in the master bedroom was HORRIBLE; you could feel the springs and it left us with back aches every morning. (Perhaps to encourage a trip to the local spa for a massage?) Our kids said their bed was okay. The living room stayed nice and cool with the air on, but at night the master became stifling.

The small fitness room was adequate but I believe it would've been better to have fewer treadmills/bikes and have a second elliptical instead. The Game Room was very small, very dirty and had the game pieces scattered all over the room. There was an air hockey table that appeared to work, but NO PUCK. (Game is much less fun without it. :)

The pools were in bad need of cleaning with black gunk visible on the tiles and dirty ashtrays on many of the tables. It would've been great if they could've been cooler as they felt like bath water, but I don't know if that's possible in the Vegas heat.

A word about the golf courses: they are spectacular! The staff is great and the courses are unbelievable. Just gorgeous. The hotel is supposed to have a shuttle from the hotel to the course starting at 7 am. By 7:30 it still had not shown so after I complained an employee took me to the course. The course-provided shuttle back to the hotel was prompt and provided excellent service.

Our maid service was sporadic; the first day we were up and out early and gone most of the day so we did receive service. The 2nd day we had the "Do Not Disturb" sign out until about 10am. That meant we got no service that day. The 3rd day we learned our lesson and kept the sign off the door but when the maid came at 9:30 we asked her to come back in about 10 minutes. We then left for just over 2 hours and came back to find her just starting. At that point I became irritated with all of the above and complained to the manager. Their response was a little slow at first, but they eventually came around to try to address all of our concerns and left a bottle of champagne and an apology in our room the last day along with a 30% discount on our last day's stay.

All in all, unless they improved some of the quality I would probably choose Lowes or Ritz-Carlton next time. The price difference was not enough for the aggravation. If you are any kind of golfer, don't miss these courses, though.

  • This TripAdvisor Member:
    • Liked — Golf courses
    • Disliked — TERRIBLE BED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dmptruck's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: July 25, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Families with teenagers
I selected this hotel as a top choice for:
Gambling / Casinos, Outdoor / Adventure, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“MonteLago.....Excellent Stay!!!”

MonteLago Village Resort

5 of 5 stars
INDIANA
Jul 18, 2008

Can't express enough how much we enjoyed staying at the Montelago. Stayed 6 nights in the Luna Di Lusso Two Bedroom Lake View. Full kitchen was great, had 1 king bed bedroom, 1 queen bed bedroom and sleeper sofa in the living room. Each had TV, 2 full bathrooms and a washer/dryer. 2 balconies with views of the lake. Room was in excellent condition. Pool was great, always 'open' was wonderful for a late night swim, "quite observed" after 9 pm. We had 2 adults and 3 teens in our party and all enjoyed the facilities. Only took about 20 minutes to get the strip in the afternoons. At night the drive back to the Montelago gave us a great view of the 'Strip'. Some restaurants and shopping close by. Grocery and Wal-mart. Nice to be away from the crowds back at the resort was nice and relaxing. Could also park you're car underneath the building if you wanted which keep it from getting "Hot" during the day.....Vegas in June...!

  • This TripAdvisor Member:
    • Liked — Value of the room. Relaxing stay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
svegas's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: July 18, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Off-Strip Hotel”

MonteLago Village Resort

May 31, 2008

We were in town for a wedding on the grounds and thought this place was great. The price is very good for what you get at this villa. The rooms are pretty fancy, the pool/hot tub are good, and the food is good. The staff also provided excellent service. We really love how this place captures the look of an Italian Villa- very cute. We were only here for 2 nights, but would definitely return if here in the future if we were looking to stay off-strip again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dand978's Summary
Date of Stay: May 2008
Member since: August 23, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Yes, we liked it too”

MonteLago Village Resort

4 of 5 stars
London UK
Apr 25, 2008

I stayed there with my wife and daughter for one night in April, following three nights on the Strip. Once we has set ourselves up and seen the "Village", my wife said why hadn't we stayed there all week!

The Pools are very nice and quiet when we were there. There was a very pleasent community feel to the place with two great golf courses, one of which I played unsuccessfully last year.

The room we were in was very functional with fridge, microwave etc for light meals and breakfeast in particular, so you can save money if you wish although the Casino breakfeast was more than reasonable.

On balance it was on the expensive side but I would definitely stay there again.

  • This TripAdvisor Member:
    • Liked — The ambience
    • Disliked — My room felt a bit tired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tobefrank8's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 50-64
Member since: April 25, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful stay at the Montelago”

MonteLago Village Resort

5 of 5 stars
Worcester UK
Apr 15, 2008

Returned to the UK yesterday after 9 nights at Montelago Village and I have to stay it is one of the best places we have ever stayed. On arrival the receptionist seemed genuinely pleased to see us (I'm not so naive as to think she was genuinely pleased, but it was niced to be welcomed so warmly after such along trip). I was a little apprehensive when she informed us our room was across the lake in the Luna di Lusso block, thinking perhaps that was for overspill or where they put people with children in order not to offend proper guests! How wrong I was. Our suite was great - No. 510. Spacious and modern with panoramic views of the lake, village and the hills beyond. We also had a large private roof terrace complete with patio furniture. The suite was well equiped with large fridge/freezer/ice machine, waste disposal, washing machine, 2 hairdryers, 3 TV's and stereo/DVD system.

The pool on this side of the lake is not particularly big, but perfectly adequate, with comfortable loungers, piped music and plenty of towels. We went down for a couple of hours most mornings and rarely saw another soul, which was in stark contrast to the hotels we visited on the Strip. We felt quite smug about our private little pool when we witnessed how crammed in around the pool the guests at the Vegas hotels were.

We bought some provisions at the village shop on our first night, which stocks all the essentials but is rather expensive. From then on we shopped at the "Food for Less" store, 5 mins drive away, where the clientelle is not particularly glamorous (no risk of spotting Paris Hilton in the tinned goods section) but the prices are very reasonable and there is a very good selection of fresh produce such as fruit, veg, bread and cakes (we bought a huge fresh cream birthday cake for our daughter's birthday for $19, which would have cost twice as much in the UK).

The only resaurant we tried in the village was "Zinc" on the lake front, which was excellent - great food and service.

The village is very quiet and once you've explored the shops there's not really much to do unless you play golf or gamble, but I should imagine, like us, most guests use it as a base for visiting the Strip, and as such it is perfect - quiet mornings by the pool in preparation for a mad afternoons and evenings in town. It was so nice to arrive back at our lovely suite at the end of a busy day.

From Montelago it is an easy drive to the Hoover Dam which is well worth a visit. We also had a day Canoeing on the Colorado river with Boulder City Outfitters. Our guide was a little strange but it was a great experience stopping off to visit caves and hot springs along the 11 mile route.

As foreigners, used to driving on the 'wrong' side of the road, we thought it best to invest in a GPS system with our hire car, which proved to be a God send. Getting to the Strip was never a problem but I think we would have struggled finding our way out again without it.

All in all, a fantastic base from which to explore this unique State.

  • This TripAdvisor Member:
    • Liked — Space and comfort
    • Disliked — The dog barking in the next room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RovingRachel's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of MonteLago Village Resort

( 6-10 of 39 )
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MonteLago Village Resort Also Known As

Address: 30 Strada di Villagio, Henderson, NV 89011