I stayed in the Luxor in a Pyramid Spa Suite in April 2008, my company paid as I was attending, it worked out fairly expensive, but I was prepared to pay for the extra space that the suite afforded. The room itself was clean but in a generally shabby and aged condition, fraying carpets, the door had kick marks on it, it all seemed to be a bit down at heel. The electrical switches and sockets seemed to date back to the 70's and would spark whenever I plugged one of my UK appliances in, which seemed a bit dangerous!
I was very disappointed that, given the cost of the suite, they seemed to charge for a lot of sub-standard services that nowadays you really take for granted in much cheaper hotels. This year I have stayed in Krakow and Slovenia and in both hotels there were free bath robes, slippers, 32" plasma TV's and free wireless internet , and these hotels were a third of the price, but there was nothing like this in the Luxor. The TV entertainment system was very slow and clunky.
The pool area was adequate and the swimming pool was great with plenty of loungers available, however I wasn't impressed with the concrete covering of the swimming pool area which must become very hot in the Summer.
I found the staff to be a little bit surly although there were some really nice helpful people.
The Casino was fun and the waitresses service was great as long as you were playing at tables, the only problem being that there was a lot of noise pollution coming from the slot machines especially close to the Poker Room and Sports betting areas. It would also have been nice if there had been a bar away from the casino area where you couldn't hear the slots. The poker rooms at Manadalay Bay and MGM Grand were much better situated and were more comfortable to play in.
No complaints about the food provision, there was plenty to choose from, the quality was great and it was great value for money.
My first instinct when I got to my room was to check-out and try to go somewhere else but I stuck with it and stayed the week. I'm glad I did because I had a great week., but I probably wouldn't stay at the Luxor again unless they go through a refurb program.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event