I got married and stayed in the most expensive room available for $225/night. The staff in the front office was very rude. The photographer was rude. The reverend would not listen to us and did not honor any of our requests. They offer a free limo ride to your chapel if you stay in the hotel, but you get nothing if you stay in their hotel and get married in their chapel. They wouldn’t even give us a ride downtown to get our marriage license. Other chapels will give you a ride downtown to get your marriage license. We didn’t get any limo ride, nor did we get compensated for not having a limo ride. Also, they won’t let you buy your negatives because they want you to pay them for any copies. I even offered $500 for my negatives because I didn’t want them to be used on their website or in their advertising, but they wouldn’t sell them to me. Other chapels will let you buy your negatives for $350.
The mini-bar in the room was bare. The only vending machine anywhere around was out of order. This hotel is in the old part of Vegas, which is in a bad part of town (hookers on the streets outside). When I got into the jacuzzi tub and turned on the jets apparently a fuse blew causing the jacuzzi jets, a nearby light, and the TV to no longer work. Since this happened at 1:00 in the morning, I couldn't call the front desk about it to get it fixed until the office opened later. When I told them about it, the lady at the desk brushed me off and still had the nerve to charge me the entire $225 for the room! I never did get to use the jacuzzi even though that was the main reason I selected that room.
The only nice thing I can say about this place is that Hope at the front desk was “somewhat” friendly, and the room was very big, clean and nicely decorated. Everybody else in the office was VERY rude.
I strongly recommend that you find somewhere else to get married and/or stay in a hotel room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.