We stayed at Golden Nugget for 5 nights over the July 4th holiday weekend. Arrived around 11:45pm and waited 15 minutes to check in. Only one person was helping ‘regular’ guests check-in, while another 2 people helped the VIP guest line.
Got to the front and was told they had no king n/s rooms left. She kept looking, and magically found a king n/s room in the South tower. Fine with us, that’s what we paid for and we didn't want to pay $50 extra for the North tower rooms. Headed off to the room, 4th floor facing away from the construction, and walked in to a room that was completely under construction. Mattress was leaning against the wall, headboard was leaning up against the bathroom, drawers were pulled out of the nightstand, etc. Ugghhh, how frustrating at midnight!!
Went back to the front desk and explained to the same girl the room fiasco and she was very apologetic. She upgraded us to a North tower Gold Club room for our entire stay! Our gold club room was on the 12th floor, mixed in with the regular North tower rooms. We were not on the VIP floors. The room was awesome...a comfy bed with fresh linens and lots of pillows, a modern bathroom with a tv in the mirror, a corner seating area and a 42" flat panel TV. The a/c worked perfectly and kept our room nice and cool. Also, our room was about 3 doors from the elevator so it was a very short walk.
Ate at the breakfast buffet using a coupon from the booklet at check-in. Very good breakfast and $11 for two of us. I thought it was a great value. Also ate at the cafe for lunch. Salads were huge and very good. Had lunch at The Grotto and enjoyed our meal. They were not busy at all for lunch and the service was excellent!
Used both the valet and self-park garage. Valet filled up on the weekend and even hotel guests had to self-park on Saturday night. Asked for a parking voucher at check-in so all we had to do was show that card to get free parking.
Overall we were very happy with GN, our room, the staff, the restaurants, etc.
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