We contacted the hotel directly. Reservations guaranteed our room, a king, no smoking upgrade in the remodeled tower. We arrived mid afternoon and were greeted by a rude, angry desk clerk who said that our reservation ment only that we had secured any room in their hotel. She assigned us a double, smoking, regular room in the older tower. After much unpleasant dialogue we were told to wait on a bench for three hours until a manager could be located. The manager at last gave us the room we had reserved, however it was a great disappointment, not as advertised, not even close. The manager verified their hotel policy about no specific reservation for room type, saying it was their standard policy and that the reservation personnel had made a mistate. By the way, you must go to the lobby in the tower to purchase ($1.75-3.00) coffee each morning. I would never stay there again, there are many nicer places to stay ( as we soon found out ).

Been going to Laughlin for 16 years, this was the Ramada Express before the Trop bought it. Been there 3 times this year,
The food at buffet is sometime ok and sometimes not. the italian
cafe is a good deal.

They just took the coffe makers out of the rooms,
Very nice folks work there, friendly and the slots are mostly new.
Parking is free and never a problem clean rooms, crappy TVs.
plenty of things going on in the lounge and good drinks.

Nice pool and a train that goes around the property

I read many reviews of the hotels in Laughlin and picked the Tropicana Express even though it had mixed reviews.

I found this hotel to be just fine - I was only there overnight and the room was basic but clean, quiet and comfortable. The girl at the front desk, who happened to be a 'trainee' (per her badge) was so friendly and helpful. My sister and brother-in-law were also staying there and we had the Sunday brunch at the buffet which was just so-so. But, then again, it was free (we had comp coupons), so I won't complain!

I would stay here again without hesitation.

this hotel was the best ever . in a 1 out of 10 it would be a 1000. What couldn't you do.