My husband, son and I checked into the Dominican Tower of the hotel on July 16th. After having read the reviews on here I thought it was a good choice. When I booked my room a few months ago, the one thing I requested was a room on a higher floor. When we arrived, the check in process was very smooth, but I found out I was on the second floor. I was not happy about that and asked for a higher floor. The manager or someone in charge checked and told me there was nothing available. I had booked a king bedroom suite. I found out that the king suites are only located on the ends of the hotel and not in the middle. I asked if we could move to a double room suite and he told me he still had nothing. Very strange since the hotel was not full. With no other choice, we went on to the room. The room was sort of dingy and old looking even though it is advertised that the the building has been renovated. My son had the murphy bed and there were only sheets on the bed, no blanket. I also requested a blanket for the king bed as I do not use the comforter (who knows how often they wash those things). The blankets arrived quickly. The room to me just did not feel clean and also had somewhat of a musty smell. The bathroom was the size of a chicklet and you could barely turn around getting out of the shower. The room was cleaned each day, but I do not think it was vacuumed nor was the bathroom cleaned very well.
The rooms are all nonsmoking, but you can smoke on the balcony and it really wafts into your room if your balcony door is open. Also, the stairs by the elevators smell horrible and the bathrooms are the pool should be avoided at all times.
The pool area is nice, but very crowded. Don't believe the signs that say you cannot leave your towels on the chairs to save them, because that is not true. There were towels on the chairs by 5:30 each morning and they never left and most times you never saw a body on them. No one from the hotel removes them. Also, have your child be careful on the water slide at the pool. My son hit his head coming out of there because that thing slings you out so fast at the end you almost fly out of the little area with the water that catches you. Now I know why I never saw too many people going down it.
The hotel was sort of loud at night until around midnight and then things seemed to quiet down.
If you decide to get pizza delivery, do not order from Express Pizza. Took us 2 hours to get our order. They were rude on the phone about the delay and we did not accept the order. You will get tons of pizza delivery fliers shoved in your door each day. Also, if you go to North Myrtle do not eat at Damon's. Looked nice from the outside, but food was so so and service was awful.
I thought that the price for the Caribbean was really too good to be true and I think that was right. The Caymen Tower looks really nice and maybe it would be better. I would not stay again in the Dominican Tower of the hotel.
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