My partner and I stayed there for the night, because she had a function to attend at the Superdome. Imagine my horror when I turned down the covers and sat on the bed, only to find that the mattress was wet. I rang housekeeping and, about 20 minutes later, there was a knock on the door. I opened it to find an employee with a bed on wheels, wanting to roll it into the room. Now the rooms are relatively small in the Ibis, but to expect us to sleep on a single bed was a bit over the top.
Another call to reception and this time I told them I wanted a new room, because I wasn't prepared to stay in this particular room - 407. I was then offered an upgrade into a smokers room in the Novotel. No thank you.
Eventually we were moved to another room. The next morning, I had a flight to catch so I left early and my partner checked us out when she left a couple of hours later. The thing that really browned me off was that, when she checked out, reception was less than pleasant and offered her no apology at all. I'm sorry but that's just not good enough Ibis. The experience dampened my desire to stay at an Ibis or a Novotel in the future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.