I booked my ticket through travelocity at $130/night at the executive level (20the floor) for two nights. From the time we stepped into the compound to the time we left, it was all smiles from the employees and not one bit of attitude from any of them. The lobby was just a view to behold..its HUGE and just looks very airy and chic. beautiful flooring and pillars...the concierge (max) was more than willing to help me with anything but i had someone with me that knew all of dallas.

the executive levels need the special keys on the elevator but the elevators have a nice view of the fountain and the surrounding as u go up to ur floor which i thought was an amazing touch. the room i had was plenty large with a walk in closet, sink, bathroom to the right and the bedroom straight ahead. the room itself was not overly large but large enough to accommodate all the bags n such.

if u have a choice, get the room that faces from the front of the building..its beautiful at night. the service was prompt but then again, i only had to ask for extra towels and extra coffee stuff. the rooms were taken care of when we left to check out dallas. the services i mentioned were prompt...meaning..i called to ask for sugar and creme and in 2 mins they were up...not just once..but three times...now thats what i call VERY GOOD service. i read on the bad reviews from a year or more ago but i think they have changed for the better.

check in was a breeze and so was check out. all payments explained to me without asking.

the parking is definitely not attractive due to the $10/night charge and they could definitely improve on getting some cover built for people who like to self park and get back to the hotel without getting wet on a rainy day.

Stayed for 2 nights while touring through Texas. Located to the north of the city but convenient for attractions (if you have a car). we did the JFK museum in downtown Dallas before heading over to Fort Worth Stockyards and then to Southfork Ranch so you can do these attractions in a day from this base. Nice restaurants and other facilities. Excellent well appointed room at very competitive rate. Overall a very good experience and would recommend this hotel.

My stay was good but not great. Checking in was fast and the staff was very courteous. The lady who checked me in was more chipper than most. Checking out was just as easy. They have an express checkout option where you leave your room keys in your room and call downstairs to say that you are checking out. That's it. No stopping downstairs at the front desk. I thought it was great. The staff knew of some places to go to for dinner and drinks and they were able to suggest a few places. For car parking, you have two options, valet for $16/day or self park for $8/day. They have a garage across the street from the hotel, it's very close so you don't have to walk far. I self parked and it was fine and easy. The hotel room was clean and nice. The bed was comfortable and there were plenty of soft feather pillows to lay on.

Now for the negative. Some other hotel guests staying on my floor were very drunk, shouting and fighting in the hall at around 4 am. I was not pleased. Luckily, they stopped after about 5 minutes. The bathroom was kind of gross and had a funny smell. There was mold around the tub and it just seemed unclean, possibly from being old. They should renovate their bathrooms.

Next time I'm in Dallas, I'm going to try a different hotel. I'm sure there is a better one.

The hotel is very nice. The staff is friendly and courteous. The property is older so the bathrooms could see a refresher but everything is very clean.