Rented a condo here for a week for my honeymoon. Was completely disappointed when we saw our room. Dirty and rusty with bugs flying all around. The second night was very unpleasant as there was a bunch of drunk teenagers having a party right above us...before we knew it the party moved outside-which then escalated into a drunken brawl on the stairs. Hotel security and cops made an appearance...a very long and disruptive night. The fourth day my husband and I took a snorkel tour, prior to leaving we had placed the "privacy" card on our door. We do not like people in our room when we are not present. When we returned to the condo there were two housekeepers in our room! I immediately called and spoke to the housekeeping manager who mentioned that the Papakea's policy is that a housekeeper MUST enter each room every 48 hours. However, that is NOT written in any of their paperwork, nor was it ever brought to our attention upon check-in. IT IS ILLEGAL TO ENTER A ROOM THAT HAS REQUESTED PRIVACY!!! I WILL NEVER BOOK A ROOM HERE AGAIN!!! THINK TWICE BEFORE MAKING RESERVATIONS HERE!!!! THERE ARE PLENTY OF NICER PLACES TO STAY IN THIS AREA, THIS NOT BEING ONE OF THEM. GUESTS ALSO HAVE TO PAY TO USE THE SAFE, WHAT A JOKE!!!
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