Just got back from a long weekend at the Inn at Union Square. What a wonderful place! We booked a queen room, but got a small suite at the front of the hotel - the bed was a little smaller, but it had a separate sitting room with a sofa, chair and desk and a second plasma flat screen tv. But the great thing about this inn is the extras, which are offered free of charge. First, breakfast is served each morning until 10 or so on each floor on the third and fifth floors parlours. The quality is good, with fresh high quality pastries and coffee as well as cereal, boiled eggs, bagels, cheese, fruit, tea, etc. It is served on china and cloth napkins with nice breakfast trays to take back to your room and small tables to eat in the parlour. Also, there are fresh apples and cookies in each parlour all day long. At 5 or so, they set out multiple bottles of wine with really good cheese and fruit and stemware and napkins again and welcome you to a drink before you go out to dinner. There are also other cold drinks set out. All free of charge. There is wireless internet available free of charge, as well as a small business center. At night, the maid leaves bottled water and chocolate. At the end of the weekend, we had not a single incidental charge. The staff is young and enthusiastic and they are genuinely helpful. Be warned - this is an inn more than a hotel - it is narrow and the hallways are narrow as well. The elevator is small and there is no grand lobby, just a number of small parlours. But the rooms are tastefully done with good linens and the furniture and tvs are of good quality. There is no noise from room to room, and our room was right outside the parlour where folks on our floor had breakfast. There is some noise from the street - it is 500 feet off Powell and those streetcars do make noise, so if you really like it quiet, get a room in back. The rooms in front offer a nice view to compensate for the noise. In the last five years, we have stayed at the St. Francis (fancy, but not great service), the Fairmont (grand old gem, but so big), the Villa Forence (really nice boutique hotel), the Hotel Griffon (great location, unfriendly staff) and the Holiday Inn Gateway (utilitarian, no frills). This was by far my favorite. It is for those who like privacy and value. If you want a grand lobby, you will have to cross the street to the St. Francis. But they won't give you all the food and extras and they will charge you more.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping
Management Response
tcaldwell, General Manager
(Management representative)
Apr 14, 2008
Thank you so much for taking the time to inform other travelers of your stay at the Inn at Union Square. We strive to ensure that every guest who stays with us receives high quality accommodations combined with exceptional, personalized service.
In today's busy world, we sincerely appreciate you taking valuable time to let us know that we've exceeded your expectations. We look forward to having you back with us for future stays.
Kindest regards,
Tiffanie Caldwell, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.