3 women from San Diego in San Francisco for a 3 day Christmas adventure. Don't trust the concierge, Tony to book your transportation from the airport. The website says he will take care of it upon request. I talked to him on the phone and requested a town car pick up ($55). He said he would arrange it, but no car was there when we arrived. When I called the hotel, Tony was on vacation and John who was overseeing the concierge duties knew nothing about it. John suggested I find a cab. After expressing much disappointment, John got a town car to the airport in about 20 minutes. For an extra $10 the driver stopped at a fabulous grocery so we could get some wine, cheese, fruit and crackers for our arrival party at the hotel. Upon our arrival, we asked John to compensate us for the inconvenience. He gave us a $100 credit for the mix up which we felt was generous. We stayed in room 1303 which was the one bedroom suite. The living room area had 3 huge windows for great views, even a peak of the bay, but 2 of the windows were very dirty which obstructed the view. However, the window facing the Mark Hopkins was clean, and it was entertaining to watch the people try to walk the very steep hill after a night of partying. The furnishings are tired, the bed lumpy, the towels thin, but it was nice to have a living room when someone wanted to go to bed earlier. We bought the 3 day muni pass at the airport ($18) and took the cable car everywhere. The cab ride, arranged by William back to the airport was $40 w/o tip. I would definitely stay here again considering the large size of the suite, and the very small price. If you want luxury, go sit in the lobby of the nearby Fairmount Hotel. Oh yes, don't forget to go to Tadish's for dinner before you leave town and of course, sit at the bar of the Buena Vista at the cable car turnaround for an irish coffee. SF is a great place to visit at Christmas. The tree at Neiman's is a must see.

First let me say that Grosvenor Suites San Francisco is NOT a luxury hotel ! It is a reconditioned apartment building with a tiny lobby. The condition of the rooms is nowhere near what I would consider luxury level ! Now, having said that- the location is great (short walk from Chinatown, financial district, Union Square, etc.).
The staff was efficient (room was pretty clean, although they need to look behind things more often). The suite we got had a mini kitchen that was very nice, there was lots of room.
AND, if you get a room on one of the upper floors, the view is incredible !!! Overall- for the price we paid (about 1/3 what we would have paid for a swankier hotel) we felt we got a very good value here.

We are a family of three with a teenage daughter looking for separate rooms and space. Grosvenor (pronounced Grow-venor) fit the bill for us. We stayed in the one Bedroom Suite with King Bed.

Located one street down from the top of Nob Hill we had a spacious, corner suite with great views on two sides and a small balcony. Union Square, Chinatown were all within walking distance (although being at the top of a hill makes the return trip harder). The location is quiet and the only noise we heard were from the steam pipes and the Powell Street cable car. We had a small kitchenette.

The room was great for our purposes. The hotel is not new and has been remodeled. The result is an effect blend of old and new. It was interesting for the things not included: no free newspaper, fruit or coffee for the kitchen, pen or paper, swimming pool. Basic cable on old TV's. But those things are not important and if it helps cut the costs then I am all in favor of their choices. There was a basic buffet breakfast room - coffee, juice, fruit, croissant.

Note that there is a online booking discount that you can claim on their website [--]

Note that Parking is $33 per day including tax.

Note you can use the Fairmont health facilities for $15 per day.

We booked through Grosvenor's web site which allows for an on-line rebate (added bonus!). The unit we had was on the 18th floor and had a fantastic view of the city. If you can, get a room away from the elevators as they can be a bit noisy.
The complimentary breakfast was all we needed for a start to the day, and the kitchenette meant that we didn't have to go out for dinner at night (although we mostly did, try Uncle Vito's Italian restaurant down the bottom of the block to the right).
We found a good supermarket on Hyde St about 4 blocks away, although convenience stores for emergencies are one block away in several directions.
Grosvenor suites are walking distance to Chinatown, Cable Cars, Union Square and Fisherman's Wharf (a bit of a hike).
We found the Grosvenor to be clean, staff friendly and accommodation excellent value for a family of 5 (3 adults & 2 Children).