The Midtown Hotel's best feature was its location. It was walking distance to downtown Boston, and just a few blocks from the New England Conservatory of Music and the Museum of Fine Arts. The hotel was clean and the staff was friendly and helpful. While it was not the most up-to-date building, it was in good condition. The only downsides were that the drain in our shower did not work, and the rooms seemed to be separated by just wallpaper; it was rather noisy. However, we would return to this hotel. Our overall experience was very good.

The hotel is clearly in need of renovation and a more honest listings on hotel sites.

When I checked in, I opened the window in my room only to find that it was broken and could not be closed.

When I told the manager, he offered to have someone come up in a few hours and close it.

When I pointed out to him that I intended to open and close the window a number of times and that I would like to be moved to a room with a working window he said "it's an old hotel, All the windows are broken" and he was right.

The mechanism that cranked the window open and closed, on every window in the 5 other rooms they showed me was damaged, the window would open, but closing it was nearly impossible. In all but one, the bathroom vent was also broken.

I was also a bit surprised as the thumbnail photo of the hotel on the hotels.com listing does not actually show the hotel. The images imply a large building, not the old, poorly maintained two story structure that is the hotel.

The hotel summary also mis-states its distance from other locations, for example: the listing says One block from Copley Place, when in fact it is two full stops on mass transit away.

I felt totally lied to and ripped off by my experience.

Helpful staff, great location, clean room, comfortable beds. Close to the T and Prudential Center. Ate breakfast at Thorton's restaurant. Parking only $14.00. Given parking extension without charge second day so I could go to the Science Museum for the day before returning home. You can walk to Fenway for a tour. Will return here again.

I would recommend this hotel as it is in a great location. Lots of eating places nearby. Walking distance to the main attractions. Really comfy beds to come back to at the end of the day. Clean room, clean large bathroom. Pleasant staff. Didn't eat here but there is a restaurant and a swimming pool. Underground parking. Well signposted so fairly easy to find. Not a lot of character to the hotel but perfectly adequate. I would stay here again.