We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in The Keating and San Diego?

We'll send you updates with the latest deals, reviews and articles for The Keating and San Diego each week.

The Keating: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 26 reviews
26 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
4
3.0 of 5 stars
2
2.0 of 5 stars
3
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#126 of 242 hotels in San Diego
Show Hotel DetailsHide Hotel Details
Address:
432 F Street
San Diego, CA 92101
Check Rates: $289 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of The Keating

( 5-9 of 26 )
“Noise Ruins What is Otherwise a Luxe Hotel”

The Keating

3 of 5 stars
Los Angeles, CA
Jul 21, 2008

When I plan a trip, I spend an inordinate amount of time researching hotels to ensure that our accommodations will be perfect. I wish I had done that before I booked the Keating.

My chief complaint was, yes, the noise. The weekend of my stay coincided with Pride, so there may have been more revelers in the Gaslamp Quarter than usual. However, it appears that the main culprit was the hotel’s own lounge bar, Minus 1, which, according to one of the front desk staff, is the only place that is open until 3-4am in the morning. Earplugs did nothing to minimize the thumping music, the roaring crowds, or the police sirens. I decided to pop a Benadryl around 3:15am and that worked like a charm. A girl needs her beauty sleep!

The hotel is located in the heart of the Gaslamp District and a short walk to the Horton Plaza. When I arrived at the hotel, I had to wait a few minutes curbside, as the valet driver was nowhere to be found. Beware – overnight parking is $30 per night!

Check-in was a breeze. I do agree with earlier reviewers that staff need additional training in hospitality and professionalism. Everyone was friendly enough, but there was just something lacking.

I was escorted to my room by a young woman, but when we got there, it was apparent that the room had not been cleaned since the prior occupants’ departure. After being advised that the room would be ready in 20-30 minutes, I left my bags and walked over to Horton Plaza to check out the Nordstrom Anniversary sale. The staff had assured me that they would call my cell phone as soon as the room was ready. I never received a call but when I returned an hour later, the room was indeed ready.

The same young woman escorted me up to my room. After showing me how to use the television (Bang & Olufsen HDTV, no less) and the espresso machine, she made me a solo shot on the spot.

I stayed in a standard room, the Stanza. The room was on the top floor and faced the street. Here come some big pluses. The king-sized bed was absolutely comfortable with tons of down pillows (too bad I didn’t get much of an opportunity to enjoy sleeping in it). Towels were plush, as were the bath mats. Robes and slippers are provided. The aforementioned tv is a wall-mounted flatscreen and every couch potato’s fantasy. On one of the nightstands lies a Sanctuary, a little white box containing no less than 11 cell phone chargers, which I used to charge my iPhone. Of course, the mini-fridge came packed with petite libations – Vitamin Water, Perrier, soda, and alcohol. The snacks looked very appetizing - tres chic square packages of roasted almonds, cheese crisps, and chocolates. The turndown service was a pleasant surprise. I returned to my room to find a plate of mini fruit tarts. Overall, the room is cleverly designed with luxurious amenities.

If the owner/operators would do a little soundproofing, this just might a gem of a hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ouiparis's Summary
Date of Stay: July 2008
Traveled with: Solo traveler
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: October 24, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not For The Timid or Faint of Heart”

The Keating

5 of 5 stars
Hollywood, Florida
Jul 7, 2008
0/1 found this review helpful

TWO MAJOR POINTS:

(1)The Keating IS NOT for everyone!
(2)The Keating IS PERECT for those who know what they want!

We spent three unbelievable evenings at The Keating and loved every nuance of the experience. After reading some of the prior reviews, we did approach the hotel with some caution…after all, “no shower doors” & “water on the floor” and not enjoying
“quiet evenings.”

Stay out of Gaslamp Quarter, if you are in search of “quiet”…. try an assisted care living center for senior citizens…”lights out at 9:00 PM and no talking.”

If you get a bit of water on the floor…call your personal concierge…maybe it will be Christy or Anji… and they will have someone deliver your extra towels and take care of the wet floor……we know, we did! Don’t waste your money on a Stanze Vista….split with the extra bucks and go for at least a “Chic” or “Imperiale.”

The in-room coffee maker is top of the line…get extra canisters…you will covet the espresso!

Pay attention during the in-room check-in process and ask questions if you don’t understand how the remotes work…everything has a remote!

Spend at least some time in the Minus-1 Lounge…great bar staff (check out the Vault)….the atmosphere and crowd starts picking up around mid-night. They also make it simple to figure out the difference between the Women’s Room and the Men’s Room.

Love that special Keating Naughty or Nice package….black silk pajamas, etc., etc…..wait ‘till you see what the “turn down” crew does to your room to make your evening memorable!

Someone previously mentioned the “in room massage”…..that’s a must do!

btw…when the street noise starts getting a little loud after 1:30 AM….get dressed and go out and join the fun on 5th Ave….be part of the problem…worry about the solution when you get home.

  • This TripAdvisor Member:
    • Liked — The entire experience
    • Disliked — Having to check out and pay the bill!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omegaet's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: April 15, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Amazing”

The Keating

5 of 5 stars
Boston, Massachusetts
Jun 27, 2008

This place was amazing. I hope they open more around the world.
I will def. come back boutique is the new thing!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akitty's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: June 23, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“TERRIBLE!!!!”

The Keating

Jun 15, 2008
1/2 found this review helpful

The service was terrible! The people working there are very RUDE! I would never go back!!!

  • This TripAdvisor Member:
    • Liked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HLBSanDiego's Summary
Date of Stay: June 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: June 15, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best Boutique hotel in San Diego!”

The Keating

5 of 5 stars
New York City
May 28, 2008
1/1 found this review helpful

I have to admit, at first i was a bit hesitant if I made the right decision booking the Keating for my stay. Looking at it from the outside, I thought I was getting one of these old hotels where the furniture hasn't been updated for 50 years, but it was totally the opposite. The hotel is a true diamond in the ruff. The service was great, the rooms were fantastic and all the details of the hotel tuely made this stay an experiece I will never forget. The bed has to be the most comfotable bed I have ever slept in, the only down side is that you can't buy the bed yet, they told me by the end of summer it will be available to purchase. This will be the only hotel I stay at when I return to San Diego! The staff truely went above and beyond what they needed to do, they even walked me to my restaurant a few blocks away. Everything about the hotel was perfect two thumbs up.

  • This TripAdvisor Member:
    • Liked — the service
    • Disliked — no pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYCjap's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: January 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Keating

( 5-9 of 26 )
Travelers Who Viewed This Property Also Viewed
$291*
Check Rates
Location: San Diego, CA
$347*
Check Rates
Location: San Diego, CA
$306*
Check Rates
*Average price
Write Your Own Hotel Review
Been to The Keating? Share your experiences!

Do You Own The Keating?

The Keating Address

432 F Street, San Diego, CA 92101