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Hilton Times Square: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 412 reviews
412 Reviews
5.0 of 5 stars
221
4.0 of 5 stars
134
3.0 of 5 stars
34
2.0 of 5 stars
15
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#45 of 350 hotels in New York City
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 444
Description: High-rise hotel with sky lobby on 21st floor and offering panoramic views - Situated near Broadway theater district . This description is based on information provided by the hotel.
Address:
234 West 42nd Street
New York City, NY 10036
Check Rates: $524 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Times Square

( 176-180 of 412 )
“Not worth the price, beware of bogus charges!!”

Hilton Times Square

2 of 5 stars
Stamford, CT
Sep 15, 2006
20/41 found this review helpful

At $500/night you expect something better than a painfully average room with an uncomfortable bed. Yes, the location is good, but there are so many other hotels in New York and in Times Square for that matter. Seriously, for that price you could stay at the Ritz.

My husband and I stayed here on business and they added a $50 charge from the lobby bar that we never made. It took 30 minutes for them to agree to remove it and they were somewhat rude about it. Our colleague had secured a special corporate rate and when he checked out they told him it was an error and tried to make him pay another $200 even though he had a confirmation with his rate on it. Again, it took 30 minutes and much arguing for this to be resolved.

Is it dirty or run down? No. Is it the worst hotel in NYC? Not by a long shot, but if you are going to dig deep into your pockets, do yourself a favor and stay somewhere worth it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hedylarue's Summary
Date of Stay: September 2006
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: October 24, 2003
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $524 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great location”

Hilton Times Square

Sep 12, 2006
20/41 found this review helpful

Stayed here during the worst snow storm to hit New York in recent history, therefore were somewhat limited in movement.
Found the hotel to have a great location, and the facilities to be quite good. room was sizeable and views are excellent.
The restaurant is quite good and the staff very helpful

  • This TripAdvisor Member:
    • Liked — location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacEochaidh's Summary
Date of Stay: February 2006
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: September 11, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Shopping, Sporting event, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $524 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel”

Hilton Times Square

Sep 6, 2006
21/37 found this review helpful

I recently stayed at this Hotel with my niece. A trip to NY was her 18th Birthday present from me and her first visit to NYC.
I have stayed in NY several times usually around the Times Square area but this was my first stay at the Hilton.
All of the previous reviews I had read proved to be very accurate and I was certaily not disappointed with the Hotel.
Having read previous reviews I had asked to be in a room as high as possible to ensure we had the good view that people had mentioned. When we checked in we were allocated a room onteh 23rd floor which is the first floor for rooms and the view was of buildings opposite. The room was lovely but I was disappointed witht he view so I went back to reception and without hesitation they moved us to the 39th floor which had a stunning view of the Statue of Liberty and was much lighter. Will, the receptionist, was wonderful and always said hello to us as we passed reception from then on.

The location is perfect, the staff are very friendly and the rooms are very clean. This is much better value overall than the Hotels I have stayed in which are far more expensive with less room and often no view.

I would have no hesitation recommending this Hotel and would certainly stay there again.

  • This TripAdvisor Member:
    • Liked — The location and friendly staff
    • Disliked — Cleanliness
    • Tips/Secrets: — Book a higher floor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WMadge's Summary
Date of Stay: August 2006
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $524 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Average”

Hilton Times Square

Sep 4, 2006
11/23 found this review helpful

Our family of four stayed here for 6 nights in August. Booked this hotel mainly due to the good reviews on Trip Advisor but on the whole felt disappointed. The rooms were a fair size for New York, although the bathrooms were on the small size, and they were clean and well serviced by the housekeeping staff, but there was nothing of particular note about them, they were just average. We had problems with noisy neighbours on two nights and although Hilton did recompense us for this it was disturbing.

The lobby/bar/restaurant were all together and I think that this is what was most annoying. It was not possible to just sit and have a relaxing drink as hoards of people kept passing through on their way in or out of their rooms or to visit reception.

The staff were all very polite and helpful though and you cannot fault the location.

In summary it is an average hotel, in a great location, but definitely not on the cheap side, especially in the bar and the restaurant.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — lobby area
    • Tips/Secrets: — ask for high floor with view of Times square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidayze's Summary
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: October 30, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $524 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent All Round”

Hilton Times Square

Aug 30, 2006
10/21 found this review helpful

I can't say enough good things about this hotel. It was in a prime location just around the corner from Times Square on 42nd St., they let us check in an hour early, the room was large and spotless with a great view of Manhattan and all of the staff were polite and courteous.

There is one minor thing to look out for, and it is so minor that I'm almost embarrassed to mention it. The hotel offers you the facility to play your Ipod in your room but once you get there it's a really small bedside alarm clock and once you plug your ipod into it you can barely hear it. As far as I'm concerned, if that's the only complaint I've got about a hotel then I've done really well!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stansmith's Summary
Date of Stay: August 2006
Member since: August 30, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $524 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hilton Times Square

( 176-180 of 412 )
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Hilton Times Square Address

234 West 42nd Street, New York City, NY 10036