Ian Schrager has done himself proud with this hotel and we experienced nothing but courteous and efficient service whilst we were there. Great bar with a pool table, excellent recommendations for dining and the cool scene you associate with his hotels. All in all, would highly recommend. It was pouring with rain one day, so the doorman insisted we take the hotel limo - that's what I call servcie!

Note that the restaurant isn't open yet - but there are loads of great places to eat nearby. The bar serves lunch.

My husband received overnight room for a special birthday gift .Based upon Ian Shraegers name and reputation we wanted to see what the hype was. We had stayed there before renovations and had a pleasant experience and really enjoyed rooftop bar.
Unfortunately the hotel was not what we expected. Unless you want to cross every palm with a tip beware of what the results might be. We arrived at had a pleasant check in...our room had been upgraded from a superior to a deluxe although the heat and air did not work. We reported it immediately and left for the boat show giving maintainance 4 hours to correct. I suppose since we did not tip Aiden to make the report nobody ever showed and as a result I had to complain at 7 oclock when we returned.
By the time somebody came and finally told us that the valve needed to be replaced we were a little harried as we were expecting friends by 8:30.
Finally they moved us to what they said was an upgrade although the room was the same but had a view of the park.
Try and get into the RoseBar even though empty ...forget it....stay out with the peons and drink at the small Jade bar....we did have fun and laughed as the so called beautiful people pranced past us to the Rose bar at midnight...
I did try to make a reservation online as suggested although they did not honor it without going through the concierge who of course wanted a reward as well.
Better off going to the Hudson or any of the other boutique hotels

Had stayed at the old Gramercy many times and though it was down on it's heels and in need of refurbishing, I appreciated the low rates, the old world charm and in particular the warm and charming hotel bar,which was a destination unto itself.

I was appalled at Ian Shrager's out dated and hideous "design" . I mean, honestly - a turkish theme in 2006?? Sponge washed walls and velvet curtains? Most distressing was the decemated lobby bar, transformed into two hideous and uncomfortable spaces. The "jade bar" with it's 3 tiny and uncomfortable table crammed up against the bar was "generously" open to hotel guests. The exclusive "rose bar" was not. The "rose bar" was another shocking display of outdated decor - it's patronized by the uncoolest the boroughs has to offer -all in all, a conglomeration of everything bad about the 1980's. The fact that we, as high paying hotel quests in an otherwise empty hotel, were turned away from a sparsley occupied crowd on a wednesday night, was the final idignity.

The poor service (completely unhelpful "concierge") and outrageous prices for "extras", hidden $15 + daily internet service rates, unparalled room service and mini bar rates (think $350 for a bottle of jack Daniels) the most surprising think about the hotel remains the outdated and ridiculous decor.

i cannot imagine this hotel will ever last through 2007.

This hotel definitely deserves better reviews. First, I had not originally planned to stay here for a New Yrs Birthday celebration for my 18 yr old and myself because of location and reviews. However, when the hotel offered a great rate, I changed my mind. We were upgraded to a lovely 2 bed deluxe room on a quiet floor. The amenities were great- plentiful towels, robes, slippers, and the bellman explained how everything worked- no problems. However, what makes this property exceptional is the service. The staff was courteous and responsive to this middle aged mom and her daughter. They even treated my daughter to a small cake for her birthday. As to the bars, and as one who never made it to Studio 54, I preferred the egalitarian Jade Bar where I could still reflect on the Julian Schabel painting on the wall, but I could have gotten in the Rose Bar New Yrs. Yes, prices are high but this is NYC. The lobby art is incredible, as is the decor in the room. (Loved the photos in ours, esp. the one of Warhol). Only downside is the location- you need to take cabs, and NY cabbies are the worst. Some insisted on dropping us off a few blocks from the theater or a restaurant. This happened to other tourists I talked to as well. Within walking distance is a phenomenal restaurant- BLT Prime- well worth the price and deserving of its reputation. (Best part- I got chef's famous recipe for Popovers..) Gramery Park was a lovely boutique hotel with the latest in amenities, internet, and the best in service. I highly recommend this propery and hope to return when I am in NY.