Just spent a week on business at the Hilton Garden Inn Times Square. Second the customer service - after attending the manager's reception, I was addressed by my name by all the managers. Suggestions that I made during my stay were received positively and acted upon immediately, if possible.
The exercise room would benefit from an equipment upgrade, and the bathroom's ventilation system could be improved. Otherwise, my room on the top floor was quiet, well-appointed, and cleaned very well every day. Especially enjoyed the sleep number bed and the central location to all my appointments, subway stations, the Olympic Diner across 8th Avenue, and the Food Emporium across 49th Street.
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