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Sheraton Philadelphia City Center Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 214 reviews
214 Reviews
5.0 of 5 stars
24
4.0 of 5 stars
51
3.0 of 5 stars
28
2.0 of 5 stars
49
1.0 of 5 stars
62
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#41 of 78 hotels in Philadelphia
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 757
Description: Contemporary High-rise Convention-oriented Hotel situated downtown in center of Franklin Town office & residential complex. This description is based on information provided by the hotel.
Address:
17th & Race Streets
(formerly Wyndham at Franklin Plaza)
Philadelphia, PA 19103
Check Rates: $201 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sheraton Philadelphia City Center Hotel

( 9-13 of 214 )
“Not the cleanest hotel”

Sheraton Philadelphia City Center Hotel

2 of 5 stars
New Jersey
Apr 1, 2008
2/2 found this review helpful

The bathroom was dirty, the toilet, shower curtain floor and sink. The room looked like it hadn't been vaccumed. I only paid $45 and was only there one night and actually aside from sleeping, only in the room for a couple hours. Can't imagine if I had paid full price or was staying longer.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Dirty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calico696's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: July 11, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Pet owners, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $201 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Dirty rooms and horrible elevator”

Sheraton Philadelphia City Center Hotel

1 of 5 stars
Pennsylvania
Mar 20, 2008
2/2 found this review helpful

When we checked in the woman at the front desk could barely announciate her words to be heard clearly. It was as though she was being bothered by us checking in. We asked questions ans she was rude in that she treated us as if we had three heads. Not until someone from the staff said something to her did she change her attitude and she cracked a smile. Elevator ride to our room was awful. Very jerky and gave you motion sickness. Room was filthy......dirty sock sticking out from under bed. Dust everywhere, peanut shells on the floor.........totally disgusting. The manager sent a cleaning staff up to clean it but it still was not clean by any stretch of the imagination. Valet parking was outrageous!!!!!!!!!!! Breakfast at the courtyard in center was good. Restaurant in hotel was good and the bartenders were friendly. We even saw Jesse Jackson eating breakfast there! I bet his room was cleaner than ours. Would NEVER go back. Gross, Gross, Gross.

  • This TripAdvisor Member:
    • Liked — Breakfast
    • Disliked — Front desk staff and room cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
taco29's Summary
Date of Stay: February 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: January 27, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Pet owners, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $201 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location for Hahnemann Hospital”

Sheraton Philadelphia City Center Hotel

3 of 5 stars
East Coast
Feb 19, 2008
1/1 found this review helpful

I have a family member who is in Hahnemann Hospital and I needed to stay in the city so I can be with them. The hotel was in walking distance to the hospital and many restaurants in the area. The room was very clean and the beds were somewhat comfortable. The hotel seemed to have alot going on - ie conventions. The Terrace restaurant in the lobby I felt was expensive for what you actually got. (Buffet - $17.00 not to much on it!)

  • This TripAdvisor Member:
    • Liked — Location to Hospital
    • Disliked — ALOT going on at one time!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bnr0914's Summary
Date of Stay: February 2008
Traveled with: Family with young children
Visit was for: Other
Age group: 25-34
Member since: March 23, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Other
Was this review helpful? Yes No
Check Rates
Average price*: $201 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Adequate”

Sheraton Philadelphia City Center Hotel

3 of 5 stars
London, Ontario, Canada
Jan 28, 2008
2/2 found this review helpful

This Sheraton is adequate but nothing special.

The Good:
- Nice size room
- Comfortable bed
- Great location
- Wonderful view
- Many hotel amenities including a nicely maintained gym with a raquet-ball court.

The Bad:
- Old televisions in rooms
- Buffet breakfast ($17) is okay, but nothing special
- Room service meal was reasonable (Salmon), but spoiled by somewhat stale buns.
- Housekeeping appears to employ one housekeeper per floor and thus it takes most of the day to have your room cleaned - i.e. my room was cleaned at approx. 2:00pm

The Ugly:
- Shower pressure was non-existent, like rinsing yourself off under a fine mist... very annoying
- Room was not clean on arrival, but was spotless when cleaned for my second night
- Paper-thin walls. I could hear all conversations from the rooms next door.

All in all:
3-stars. Just barely meets the standards for a Sheraton. Reasonable place to stay if you are able to obtain an excellent rate. Many other places to stay if you are being charged a premium.

Would I stay here again:
Very much depends on the rate, but I truly despise a low-powered shower and paper-thin walls, thus not-likely.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Shower and thin walls.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drspd's Summary
Date of Stay: January 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: October 10, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $201 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Sheraton is dog friendly!”

Sheraton Philadelphia City Center Hotel

5 of 5 stars
Long Island N Y
Jan 25, 2008
0/1 found this review helpful

We were in town for a convention and when we are within driving distance, we take our dog. The Sheraton had it all-its a great location, walking distance to the convention center, the market, and all of the museums, and the rooms are beautiful, as is the hotel, itself. The staff is friendly and eager to please, especially the concierge. We ate at the hotel one night, Philips Restaurant is a seafood chain from Baltimore, which was several cuts above the usual hotel fare. When you stay in Philadelphia, dont miss The White Dog Cafe, a long cab ride from the hotel but really worth it. Our dog was treated like royalty, and so were we!

  • This TripAdvisor Member:
    • Liked — takes dogs
    • Disliked — charge for parking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YujiOda's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 50-64
Member since: September 17, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $201 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Sheraton Philadelphia City Center Hotel

( 9-13 of 214 )
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Sheraton Philadelphia City Center Hotel Also Known As

Address: 17th & Race Streets, (formerly Wyndham at Franklin Plaza), Philadelphia, PA 19103