The best thing about this hotel is the friendly staff, but it stops there. The rooms are small and dirty. There was so much dust under the air conditioner/heating unit that we thought the capet had turned white. The curtain rod was broken. For our entire three day stay a used orange juice glass sat on the floor outside the door of a room down the hall. The breakfast in the restaurant was almost inedible. The coffee was luke warm and tasted as if it was from the bottom of the pot. When I called for the reservation I asked for a connecting room with a friend. I was told there would be no problem. When I arrived and inquired about the room I was told there was no connecting room but we were right next door to each other. It turns out she was down and across the hall. When I complained, I was told that was all they had (but the hotel hardly seemed crowded). The last straw was my last night. At midnight I went to the bathroom and flushed. The toilet overflowed. Once it stopped running, I used every available towel to soak up the lake on the floor. I went downstairs and spoke to the night manager. He instructed another worker (who said 'this happens all the time' to get the plunger and follow me upstairs. (I asked for an extra set of towels too since all of mine were on the floor.) We got to my room, the worker plunged the toilet and left. He neither took any of the fouled towels nor mopped the floor. I complained the next day to the day manager. Do NOT stay at this hotel! I took a chance after reading some old reviews on this site. It had mentioned a removation. I had thought it would be OK. Was I wrong!






Check in / front desk
Cleanliness




