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Wilshire Grand Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 42 reviews
42 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
5
3.0 of 5 stars
0
2.0 of 5 stars
2
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 5 hotels in West Orange
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  • Rooms: 89
Address:
350 Pleasant Valley Way
West Orange, NJ 07052
Check Rates: $200 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Wilshire Grand Hotel

( 10-14 of 42 )
“Excellent! Comfortable well managed independent hotel.”

Wilshire Grand Hotel

Mar 15, 2008
0/2 found this review helpful

This hotel could teach the chains a thing or two. Management clearly sweats the details and delivers quality and value. My family stayed only one night, but found our experience most satisfactory.

Room: Larger than expected, with very comfortable double beds, large bathroom, and usual TV/safe/small desk/coffeemaker. The room was immaculate. The furnishings, particularly the mattresses, were one step above the norm in quality. The room was large enough to accommodate another chair or a small settee. Small quibbles - room did not have the extra towel and extra glass for our third person.

Services: We made good use of the free internet and exercise room, complimentary apples, cookies and breakfast buffet. The breakfast included egg patties, sausage, cook-yourself-waffles, high quality preserves, fresh croissant, bagels, muffins, coffee, juices. Staff were unusually attentive - replenishing the buffet, cleaning tables, and generally making sure things worked. Front desk was efficient and courteous on check in and check out. I did not make use of any business services on this visit.

Banquet facilities: I was there as part of a special event in a banquet room. Room was well appointed and well maintained, with a nice secondary lobby feeding into several surprisingly large function rooms. This facility would do well for conferences, weddings, or small high school reunions and the like.

Location: On a road with schools and businesses one mile off of I-280 and a $46 plus tolls and tip cab ride from delay plagued Newark Airport. The location requires a car.... definitely go with a rental instead of a cab.

Value: We paid $222 through hotels.com for a family of three, including a 10 buck extra person charge and all taxes and fees. This struck us as a reasonable price for what the hotel provided.

Bottom Line: This family run enterprise does a fine job of filling a niche that most of us feel comfortable in. This is not a Four Seasons or Ritz or true European Grand hotel in terms of service, quality of amenities, price, or location. It is a suburban American place that delivers what most guests value -- decent rooms, basic services as needed, and a fair price. And it does so very well. I would shave a half star off of many of my other hotel reviews after seeing how this place was run. It defines the standard for a five star experience in a reasonably priced hotel.



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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aversetospam's Summary
Date of Stay: March 2008
Traveled with: Family with teenagers
Visit was for: Business
Age group: 50-64
Member since: June 07, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
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Check Rates
Average price*: $200 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Incredible Time”

Wilshire Grand Hotel

5 of 5 stars
New Jersey
Jan 30, 2008
0/1 found this review helpful

I am having a wedding next year and went to the Bridal Showcase at the Wilshire Grand. I must say i had a great time. the drinks and food were delicious and my fiance and i really enjoyed checking out every station. the ballrooms were unreal. We were invited to tour a hotel room and found the room to be beautiful. There was a jacuzzi in the actual bedroom that i honestly felt like jumping into. Though we're still undecided on where we're having our wedding, i'm pretty sure it's going to be here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaD82's Summary
Date of Stay: January 2008
Member since: January 30, 2008
Was this review helpful? Yes No
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Average price*: $200 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A Relaxing, Pleasurable Stay”

Wilshire Grand Hotel

5 of 5 stars
Michigan
Nov 29, 2007
1/2 found this review helpful

I was pleasantly suprised when i arrived at the Wilshire Grand Hotel- the place was beautifully decorated with marbled floors and fine molding. The staff was very friendly and my room exceeded all my expectations. Even the bathroom had marble throughout it and i especialy enjoyed the multi-jet shower. I found the bed to be more comfortable than even my own and felt like extending my trip just to sleep in it longer. The complimentary breakfast in the morning was also delicious. I travel a lot during the year and this stay was one of my best. I definitely made the right choice and will be back.

  • This TripAdvisor Member:
    • Liked — Friendly staff, Comfortable rooms
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kfj04's Summary
Date of Stay: November 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: November 29, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $200 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wilshire Grand Hotel grand experience but a few quirks”

Wilshire Grand Hotel

4 of 5 stars
Pennsylvania
Nov 14, 2007
2/3 found this review helpful

Very nice renovated hotel. Very luxurious rooms. Bath amenities were Aveda products which are top shelf. The shower with five jets was like having a steam shower...however, a few little amenities could have made it even better. Perhaps some nice fluffy bathrobes to put on? This bathroom was huge and needed some hooks to hang clothes or towels on which it did not have. The nightly cookies and punch in the lobby were a nice touch. However, the daily included breakfast leaves a lot to be desired. The donuts and croissants were at least a day old. It would have been nice to see some variety - maybe some danish and some wheat bread also. The malted waffle mix had an odd taste. It was nice to see this but please the mix left a strange taste...They have a nice fireplace in the lobby. It was never lit even though it was very chilly outside. Also, the upstairs hallways were freezing, evidently the a/c was on...I am comparing this to the Residence Inn which is located in the same vicinity...that hotel had a nice homey feel to it. The fireplaces were always lit and they had a nice lounge with pool tables which was ever so cozy.

  • This TripAdvisor Member:
    • Liked — Luxury accomodations
    • Disliked — sub par breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mana49's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: August 07, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $200 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“we will be back!”

Wilshire Grand Hotel

Oct 17, 2007
2/2 found this review helpful

We stayed at the Wilshire for a month, with our whole family (4 little children). The staff and everyone else was absolutely great. Friendly, pro active, helpful. We definitely will come back, and this is a hotel that I can (and will) recommend to everyone.
Superb

  • This TripAdvisor Member:
    • Liked — staff
    • Disliked — everything was great
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AadDublin's Summary
Date of Stay: September 2007
Traveled with: Family with young children
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: October 17, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Business service
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $200 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Wilshire Grand Hotel

( 10-14 of 42 )
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Wilshire Grand Hotel Address

350 Pleasant Valley Way, West Orange, NJ 07052