My husband, his uncle, and my son planned a trip to Gettysburg. His uncle backed out days before the trip. I called to change the reservation from a Friday and Saturday night to a Sunday and Monday so it would be more affordable. The woman I spoke with told me that it was "all set". Weeks later my American Express is charged for a "no show" on the original date. I called to explain that I had been charged and that the original reservation was supposed to have been cancelled. She tells me that I had to call AAA to cancel the original reservation. She never said that to me originally. She told me that I was "all set". She had an "I just don't care" attitude. I followed up with a complaint to their customer service center. I called and explained my situation at length several times. No one ever got back to me. I faxed over all of my documents, including a copy of the phone bill with a long distance call to the hotel on the day the reservation was changed. No one ever got back to me. I called finally, quite upset and asked to speak to a supervisor. She finally got back to me several days later and left a message on my answering machine saying that there was nothing that they could do. Horrible experience. Awful company. Terrible customer service.

We were a bit hesitant to stay here, but the price was right. We were pleasantly surprised to find friendly, helpful staff and a nice, large room. Decorations are sparse, but the bed was comfortable and the room was clean. Our room was quiet. Breakfast was what other posters have said - very simple, offering only muffins, danishes, 2 kinds of cereal, and juice. There are no refrigerators/micros in the room, but I really didn't expect these at a Super 8. The hotel is very plain, but comfortable. For the price, it was just fine for a two night stay.

This Super 8 was built in 2000 and is a non-smoking property.
Our room was surprising large as was the bathroom. Reception was friendly and the location was good. It was a pleasure to spend the night in a fresh room with sheets that fit the bed.

The previous occupant of my room had left me some gifts, which the maid apparently decided not to remove. The room had no refrigerator and no iron/ironing board. The ice bucket was smaller than the ashtray and the only ice machine is in the first floor lobby. Not much value for $100.