This is a very nice hotel. The general staff, maids, wait staff etc. are wonderful...but the front desk staff is terribly under-trained. They ran my credit card wrong three times!! Also, if someone walks up, they stop what they are doing, and start working on the new arrival. There were five to eight people waiting to finish. One lady got so upset, she screamed "Just check me out of here". It took us 45 minutes to check in. The second morning I went down and a supervisor, was at the desk, I asked for my Priority Club breakfast ticket, not only did he not know where the tickets were, he didn't know what the Priority Club was. That was scary, how could a Holiday Inn employee, (supervisor )not know what the Priority Club is? In short, if you get past the front desk, you should have a good stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites