The Parc St. Charles is in a great location just 2 blocks from Bourbon St and provides well equipped rooms at a good price. This is my second stay at the hotel and I will return. The front office manager L isa, is responsive to any questions or needs that arise.

Let me start by saying that this place is a major disaster! I reserved with a confirmation $$$ amount for one thing and by the end of the trip with all the taxes etc the bill over $120 more than confirmed. From the minute of arrival thru check out; the experience was terrible. The front desk staff was totally lost, stopping in the middle of checking us in to have a personal conversation with a friend, to giving our two double beds room away and sticking us in a standard murphy bed, to having no washcloths when some were requested. The room was dirty with coke cans under the bed, cigarette butts under the chairs, peeling wall paper, and filthy carpet and furniture. This is also a "pet friendly" hotel and while I respect pet owners, there should not be barking dogs allowed on a floor where guests with no pets are staying. Not the perfect wake up call!
And one final thing, the mold in the snack, soda, and ice machine locations should really be eliminated. My traveling companion only had a minor allergic reaction when we went to get a Coke but a severe reaction is possible if you are highly allergic. And FYI, if we could have found ANY WHERE else to stay we would have moved but unfortunately due to JazzFest we were stuck.

If outter space was the Parc St. Charles and craters were cigarette burns, the room's carpet would be the surface of the moon.

The air conditioner sounded like a 747 taking off and cooled the room to the approximate temperature of a cloudy day on Mercury.

The nightstand was full of little pieces of left-over marijuana.

And if you're away from the hotel at night and need to reach your room, don't bother -- the desk clerk won't answer. Most likely it's because he's snoring away in the lobby and so comfortable that you and your spouse gawking won't rise him. (We got $25 off our bill for that mishap.)

Over the course of 3 nights we never got an ashtray. Good luck figuring out how the shower works. And the refridgerator-shaped thing in the middle of your room's entry way is locked, so don't bother using that either -- it just blocks foot traffic.

So thanks for that $25 refund -- but I'm staying elsewhere next time.

My stay at the Parc St. Charles started rocky and ended with them owing me stars by the end of my trip! Is it possible to give a negative rating to the hotel? Like -3?

When my friends and I arrived at the Parc St. Charles, the staff was friendly, but disorganized. They weren't sure which rooms were available, but since we were early, we didn't mind waiting. Within about 10 minutes we got our room keys (not bad). When I got to my room, much of the decor looked nice (curtains, lamps, nice view from window), but some details were disturbing. For instance, in the hallway were dirty towels on the floor (which stayed there until the next morning). In the room, there was a bottle cap and change on the floor by the bed (which was there the entire 4-day stay). Also, after I went to the restroom, there was water leaking from the toilet. When I tried to call the front desk, the phones were not working and the light at the desk wasn't working either. I was still giving them the benefit of the doubt and thought, maybe it's got a funny switch or the hotel doesn't use dial tones? In any case, I went down to the front desk and told them of my concerns. Within about 10 minutes, a gentleman came up, fixed the toilet and then used the phone to call the front desk. (I found out later that sometimes the phone needed to be jiggled to work.) After he left, I tried to turn on a floor lamp and found it did not have a bulb. I realized that he didn't check the other desk lamp either. Not wanting to be "high maintenance," I decided to overlook these minor concerns and enjoy the rest of my stay.

The next morning I left to go to my conference and returned to an unmade bed; no one serviced my room. When I told the front desk, they said there was nothing they could do since housekeeping left for the day. OK.

The next morning, as I left to go to my conference, the housekeeping lady came to service my room. She said towels were in the dryer and she would bring them up when they were ready. When I came home that evening, there were no towels in the room. So, I (again) went to the front desk and asked for clean bath towels, but they only had 2 hand towels. Apparently, the front desk doesn't have access to the housekeeping closet. (Lame!)

When I returned to the room, I realized that there were no new sheets on the bed because I spilled some juice on the sheets the previous night and it was still there. At that moment I got all grossed out thinking that maybe the sheets weren't changed since the last guest in that room! (Yuck!) But, I tried to make the best of it and went to bed.

Around 4 AM, I woke up intensely scratching the palm of my hand and my chest. There was an obvious insect bite on my chest and my hand felt like an ant laid eggs under my skin! I couldn't stop scratching and my boyfriend took a cab to a 24-hour Walgreens to buy some Benadryl and Cortizone for me. I couldn't find any bugs on the bed, but why else would one palm be so freakingly itchy! Luckily, Benadryl makes me drowsy and I was able to go back to sleep.

When I got up the next morning, I was relieved that I was leaving that awful hotel! As I was packing, my boyfriend joked that maybe he should leave a $1 tip under the bed and return in a couple of weeks to see if it's still there! When he was about to do that, he pulled up a dirty white sock and innocently asked, "Is this yours?" I yelped, "OMG, no way!"

Final Answer: If you stay here, bring benadryl and cortizone!